I was going to give 1 star but since they at least tried with the vegan menu I'll make an exception and give 2 1/2 stars. After all the vegan menu is the reason why i came here. Other things led up to the low star rating. Let's start from the beginning. Arrived around 6pm and there was only a few tables, not busy at all. Seated quickly which was nice. Drink order was taken quickly. Our waitress seemed nice, but a little "off" though. Couldn't tell if she was just extremely tired or her feet hurt..idk but she was "off" and kept leaning forward like she was going to fall asleep. Anyway..moving on. After we ordered we waited for the soup & appetizer. My wife ordered the cheesesteak egg rolls and I ordered the barley soup but it actually was lentil soup that she brought out. Ok, maybe she thought it was called barley?? Idk but lentils and barley are not the same thing lol! Anywho...I'm told by my partner that the cheesesteak egg rolls were "interesting" The Asian mixed with the cheesesteak was weird but still good. The dips they paired with them were even stranger...BBQ sauce and sweet & sour...hmmm why not pair it with a cheese dip?? Just a thought. Next, while waiting for our order it was starting to get busy. People being seated, some orders taken and a few not. Two tables next to us were waiting a while before anyone even took their order. The family at one table finally got up and left because they got tired of waiting then the next family followed after that. It took quite a while for us to get our food too. In the meantime the waitress never came back to refill our drinks or even check on us. We had to wave her down and ask for refills. When the food came it looked good visually. Taste was a different story. I ordered the vegan "chicken" marsala and it was weird. The plant based chicken they used was breaded and had an Asian flavor to it and was so overcooked I could barely cut it leaving it inedible.The sauce was eh..different and the mushrooms were clearly canned mushrooms. My meal was $22.99 which included the soup (which was a TINY bowl) and I supposed to get a pudding that I never got. So I was completely overcharged for food that probably cost them $8 to buy. My wife ordered an open-faced Monte Cristo and the potatoes it came with were burnt and not edible. The sandwich was dry, overcooked and she brought syrup with it & it's usually paired with a berry Jam. Neither of us finished our food. We were ready to go and waited even more for the check. Once she brought it I quickly paid. The cashier asked how everything was and I said "Not good." Told her about the long wait, not getting the pudding that was supposed to be included with this meal and all she said was "Sorry" without offering to take some percentage off or something for food I did not receive but was literally in the middle of paying for. Not even an offer to get the manager or anything. I REALLY wanted to like this place. With the multiple vegan options offered I was planning on coming back every couple times a month to try different things but this experience just ruined it for me. Also, I understand times are hard for businesses but to completely price gouge your customers just to keep your doors open is wrong and will only turn people away. If you're going to charge as much as you do... the food BETTER be worth it and this was NOT. Cheesesteak egg roll appetizer: $12.99. Monte Cristo: $13.99, Vegan chicken marsala $22.99 and two iced teas $6.20. You do the math.