The workers were doing the best they could and were very friendly. But they were swamped and the orders were just coming in back to back. I placed an order that said it would be ready in 25min only to arrive 30min later and sitting outside for another 15min waiting for someone to bring it out to the car as I had requested on my order (and added a tip for). I have extreme anxiety and did not want to go in so I called the store only to be rerouted to a call center who then transferred me to the store where it rang for another 10 minutes. So I went inside with the line ringing on my cellphone to see there were about 5 people in front of me also waiting. The manager and other workers were working as fast as they could but did not have time to pick up the phone call so I just hung up. Another 15min later I finally received my order with a very sincere apology from the manager. Like I said, the manager and workers were doing the best they could but at a certain point, the Corporate office has to set a proper expectation for those ordering online. I used PH curbside service specifically because of my health issue, paid a tip for that service but had to be in a stressful situation for an extended period of time with no other...
Read moreThis is the worst Pizza Hut location that ever has existed. The staff is not friendly at all. My entire office ordered lunch from this location on the app at 11:36am. We waited and then, at 1:06 pm, I contacted the location to find out where our food was. The order was being delivered by Doordash and 3 doordash drivers had attempted to pick up this order. At the time of the call, I was informed via the system that my order was canceled. At this time, I had not received a phone call or anything advising me that my order was canceled. When speaking to the rep from this location i expressed my frustration and wanted to speak to a manager. I was transferred just to be hung up. I as well as a few other coworkers attempted to call back around 20 times and continued to get hung up. Our entire office now has been left without lunch. We will NEVER order from this...
Read moreWhen I called to give address for delivery the woman put in the wrong town, so my delivery person was very confused and I had called the delivery guy and he kept telling me “no problemo” and hanging up before I could give him the correct address. He then sent me a picture of the address and order which was incorrect. I called Pizza Hut at that point and trying to discuss the order was goin to wrong address and they would not listen to me either. So I waited for someone to contact me since everyone was hanging up on me. I was trying to avoid this issue completely. The delivery person then had an English speaking person call me when I explained the address was in my laurel NJ and not the town they had written on (Marlton NJ). I got my delivery, cold and the boneless wings were not secured with any tape or label and looked...
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