Giovanna's Pizza — Restaurant in Exeter Township

Want to know why Giovanna's only gets 4 stars? It's because despite the fact that I called in a takeout order 30 minutes before arriving, and was told it would take 25 minutes, they only STARTED making the 6 sandwiches when I arrived. That process took 20 minutes, which I had to sit there and wait for.

Once I got them home & we ate them, the cheese-steaks were pretty good, but suffered from that annoying problem of all the steak in the middle , and none at the ends, which isn't a big deal, but needs to be dealt with before real enjoyment can be had.

The Italian hoagies ("subs" to those from elsewhere) were fairly standard, except for the annoying fact that they put a slice of ham over top of the other sandwich-toppings. I know this to be somewhat common practice, but I personally prefer the meats & cheese together, below the lettuce, tomato, & onions, especially because one never knows if there will be too much or too little lettuce, tomato, or onions, which will need to be taken care of before enjoying the sandwich.

Their selection of cold beer is actually pretty impressive for an operation this size, so if you missed the distributor closing, you can get something decent here. They also have the standard & ubiquitous macro-brews

All told, I would go back again to give them a second chance, because the food was quite good, but I don't like being told a wait time, and then being forced to wait even longer. I really hate waiting. Waiting stinks, so if you also dislike waiting, ask them to start cooking immediately, and maybe you can avoid...

We ordered a large chicken stromboli, got home, all grabbed a piece and everyone complained there was no chicken or onions in it ...and yep it was just CHEESE but after taking a photo we actually zoomed in and saw super TINY pieces of chicken mixed in with the melted cheese but not enough to taste. We actually called to see what this was that we got and the owner said it was a chicken stromboli then rudely asked if we even knew what a stromboli was...excuse me, but we've had the chicken stromboli before and loved it and it was FULL of huge chunks of chicken and cooked onions. This here was just a cheese filled stromboli with no flavor and just not good we all ended up tossing it! Basically we paid over $16 for a flavorless cheese bread. The owner offered no replacement, didn't care about us bringing it in, and could have cared less! He actually became very loud and rude and hung up the phone on us! What kind of business owner does that?! Not one that wants repeat customers that's for sure, because he lost our business and we go here weekly. We will be spreading the word about this place and hopefully the owner learns how to make the chicken stromboli because he said he personally made our order....well sir, it...

Good food, abhorrent service. My family had been long time customers of Giovanna's pizza as it's fairly good pizza. However, the service was so rude and demeaning to my wife and niece that she literally called me in tears about the pizza maker (owner/manager I guess) yelling at her in front of the other customers because they didn't make our order after having been called in 45+ min prior. Then to be told they don't make the pizza that we ordered over the phone. Needless to say when I drove up to the pizza shop to express my dissatisfaction none of the employees would even look me in the eye for how ashamed they were for treating my family so poorly. What was supposed to be a family fun Friday night pizza pickup turned into a tragic nightmare and we will never go back here. If you read the reviews for this place, the story is the same. Terrible service from the same...