Pizza Hut — Restaurant in Fairfield Township

Horrible experience!! Usually go to the salem pizza hut but me and my 11yr old was in columbiana so we tried it out. Huge mistake!! Walked in at 12:55 and was asked if wanted lunch buffet or order off menu, I looked at the buffet that was low on pizza, had very little left of dried up pasta, and I asked if they were going to refill buffet? The waitress seemed very annoyed and had to ask someone and that person looked even more annoyed and said yes. ( I should have just left then) So. I agreed to it. They asked me if i wanted anything in particular. I asked for fresh cinnasticks, alfredo pasta and a meat lover's pizza. They NEVER made anymore cinnasticks made 2 servings of fresh pasta and NO pizza. So I asked again if could bring out a fresh meat lover's. I was told yes. After eating the gross food that they did have, I noticed they brought out a new pizza. A veggie lover's. My server brought me the check and I again asked about the pizza. I was then told that the buffet closes at 1:30 and they couldn't make me a fresh pizza. I expressed I was not happy, the waitress did not apologize for putting in the wrong pizza order or for anything for that matter. 18 dollars for old stale breadsticks and old gross cheese pizza, and some what ok pasta. Long story short horrible service, gross food and not what i would call a buffet. I WILL NOT be returning. AND BTW THEY WERE NOT BUSY...AND NOW I...

We always order online for carry out, and every time something is wrong with our order: we're shorted wings, no filling in the pzones,wings have no sauce, pizza has never ONCE been cut evenly, etc. Tonight the Parmesan sticks we ordered were burnt and hard as a rock, and received no marinara sauce with it. The wings were very small and there was barely any sauce on any of them. This has happened several times and we are frustrated that we can't seem to ever get what we order. We have had one manager call us about an issue with an order, and all they did was apologize for it, nothing else was done. We have given several chances, thinking maybe it was just a fluke, someone made a simple mistake, etc. but it has happened too many times for that to...

worst pizza hut in this area, if they tell you 20 minutes it really means 10, you get there & all your food is ice cold, fries are soggy & wings are soggy which is nuts cause they barely have sauce or breading on them almost as if they were cooked in the microwave. wasted $40 on wings that are a dollar a piece and two orders of fries that are completely smushed together and are in one big glob, save your money, gas & time and just go spend $5 at mcdonald’s atleast if it’s cold it was cheap absolutely never going here again i will drive 40 minutes to the nile’s location since they are the only ones who can properly make the food if i could give negative...