Cenario's Pizza of Cordelia — Restaurant in Fairfield

Save yourself some time and order from another location. We have tried to be patient with this location for so long after so many awful service experiences (we eat pizza here at least once a week, maybe two). It is convenient because it is close by but it is run by kids who do not have any managerial supervision and it is clear they do not care about the quality of service. Kids are training kids and mistakes are undoubtedly passed on. The cashier is almost always on their phone. There have been many bad experiences, one major one of which was a delivery order being “stolen” by someone else. We were offered no refund. Meal quality is hit and miss, always lukewarm, and often they ignore dietary requests entirely. Deliveries take upwards of an hour and a half, maybe two and half hours in our experience. Pick ups are not much better as our orders are never ready within the given time frame. Curbside is offered but requests are never fulfilled; we were told once on the phone that they didn’t feel like coming out so to please come in instead. There’s never more than two people working, which is why curbside is hard to fulfill. Just take it off as an option when ordering.

As mentioned before, because of the COVID-19 pandemic we have tried to be understanding, but 99% of the time the refrigerator is broken and menu items are not available because of poor planning on the staff’s part. The staff is not friendly and when mentioning inconveniences, they basically shrug them off as if it’s not their responsibility. Food is prepared and delivered sloppily. When phoning in, we are either hung up on, put on hold for a really long time or the phone is taken off it’s receiver.

It really sucks because I think each location is independently owned and we want to support local businesses. I have brought up several of our bad experiences and the service just keeps getting worse. At this point it’s no longer...

Cenarios Pizza and More: A Tasty Triumph

Rating: ★★★★★

If you're on the hunt for a pizza that hits all the right notes, look no further than Cenarios Pizza and More. I recently indulged in their mouthwatering cheese 🧀, mushroom 🍄, salami 🍖, and pepperoni 🍕 pizza, 🍕 and it was nothing short of spectacular.

From the first bite, I was impressed by the perfectly crispy crust. It had that delightful crunch that made a satisfying sound as I bit into it, yet it was still light enough to allow the toppings to shine. The crust was expertly cooked, providing a solid foundation for the flavor explosion that followed.

Now, let’s talk about the toppings. The cheese was wonderfully gooey and generously layered, creating that irresistible stretch with every 🍕. The mushrooms were fresh, adding an earthy depth that complemented the savory goodness of the salami and pepperoni. Speaking of which, the salami and pepperoni were perfectly seasoned, delivering just the right amount of spice without overwhelming the palate. Each bite was a delightful combination of flavors and textures, making it hard to resist going back for another slice.

Cenarios clearly prioritizes fresh ingredients, and it shows. The vibrant colors of the toppings, combined with the quality and taste, made every bite a joy. It’s evident that they take pride in crafting each pizza 🍕 with care and attention to detail.

The atmosphere at Cenarios is also worth mentioning. The staff was friendly and attentive, creating a welcoming environment that enhances the overall dining experience.

In conclusion, if you’re looking for a pizza that delivers on all fronts—crispy crust, fresh ingredients, and a delicious medley of flavors—Cenarios Pizza and More is the place to be.

I can’t wait to return and explore more of their...

They seriously need to hire more people, work on their customer service, be honest with the clients ordering and learn how to cook their food consistently as well as deliver on time and bring the items you order!

We have been lied to, hung up on, waited for our delivery for 1 hr & 45 min AND still didn't receive our complete order (only ordered 2 items!!), have had burnt pizza as well as raw pizza and the delivery times are NEVER even close.

The only positive feedback I can give is all the delivery people have been terrific. I actually feel very sorry for them. They are very kind and apologetic but it is their gas money to go back and get what was forgotten in those boxes & not their fault my order took 90 minutes before even being put into the oven.

Lastly, the manager is reasonable and understanding and has listened calmly to me when I no longer was willing to let a few of these slide by such as this last one. He admits there was a problem that night & told me what happened, didn't understand why they lied to me but would clear that up with them, & credited me back all but the delivery charge which was fine.

They have potential & we have very little out here. I hope he seriously takes charge of his store and whips it and the employees in shape or asks for guidance. I'd hate to see yet another...