Minerva Pizza House — Restaurant in Fairhaven

I called. I gave them my address. I gave them my phone number and told them what I wanted…. And I asked for a small Coke. Well, that threw everything into a tizzy because now they put a second person on The phone and this person is “ yupping “ me , As I’m trying to repeat my order. And now an hour and a half later nobody called, nobody showed up…. I mean, I would’ve at least made the pizza and showed up to the address? But nope. , Never got my pizza so I called the competition Dominoes… I know this place is under new management and you have to give them a break, and I don’t wanna sound racist but the two people I talked to Their English was so broken we couldn’t communicate… Well, gotta go. My Dominos is here. I don’t know what prompted this lady to call me at 6 o’clock at night to argue her point of the miscommunications earlier today six hours ago? Really you called my phone to try and argue your point. About something about the driver calling me? I have four phone calls from somebody. I don’t know who it was. I was at work and I could not answer my phone. so ma’am, whoever you were that’s wicked under unprofessional and two your driver never left a message. I gave two people there my information and what I wanted to eat you guys never came by the store to deliver a pizza. So that’s my fault? No so I asked her not to call my phone anymore. Because that’s ridiculous. I didn’t call and not want the food. I wanted it. Your business did not hold up its side of the bargain to deliver it. You had the address twice. You have my cell phone number because you called me at home. Why don’t we just drop it? That’s the end of it I will not be going to the store anymore , don’t worry...

DO NOT WASTE MONEY HERE!!!! I have been to this pizza spot twice and the first time I went it was really good I will admit…..Today 9/12/25 was my second time going and I 1000% would give the service and food 0 stars. I ordered a large and small pizza, and they gave me two smalls. When I called to ask for a refund for the difference in pizza. They said no. Refused to give my money back. In fact they said they only thing they could do was give me a $5 coupon on my next order or to make another small pizza instead of the large. I’ve worked in the retail and food industry since I was a kid, so I get it, but to blatantly not do anything to get my money back is insane. If you like getting robbed and having your order messed up, by all means this is the spot for you. Otherwise, don’t...

My first pizza from new management was phenomenal. For my second, As my youngest boy is a pizza man I ordered just the other night at about 8:20 for a late night snack for him and I. I showed up about 15 minutes after ordering. Between sharing this with my son, fiancé, mother, and myself, it was delicious. However, here is the catch. I had to cook the pizza in my oven for an additional 10-15 minutes just because we are a “no-flop” pizza group. After cooking the undercarriage longer, the outcome was amazing. The taste of the half cheese, half green pepper, and onion, and sausage pizza; was incredible. My only recommendation to the new found management would be to cook it longer for a more well done undercarriage, and wa-lah you would have the...