Guthrie's of Fairhope — Restaurant in Fairhope

Went in here because I was tired of the Subway across the road, what a bad decision that was! Went to order my food, lady at the register was very rude and didn't try to make me feel welcome in their establishment. After 10-15 minutes of waiting, I received what was called their "Snack Pack" and for $6.00, I wasn't very impressed, the chicken fingers were more like chicken feet, the entire plate was covered in greasy french fries and a piece of garlic bread, which was probably the best part of the entire meal. So about halfway through my meal, I realized that I didn't receive their .45 cent Guthrie's sauce, or my similarily priced cup of iced tap water, that's right, their charging .45 cents for a cup of tap water. But the worst part was that when I went back to the counter to get my aforementioned items, a man who I assumed to be either the manager or the owner since he was the best dressed of all the other employees, went to the counter where I was standing, and just went back to the dining area to sit at one of the booths without even acknowledging me, eventually one of the other employees came to the counter and gave me what I wanted. But in the end, as a Fairhope resident who's been to many local restaurants, this is probably one of the top 5 worst places I've been to in the 10 years I've lived here, you could to the McDonald's next door and get the exact same meal for less money that's no better or no worse than Guthrie's. Is there anything that's good about this place? Well, the dining area was very clean, and as I said, the garlic bread was pretty good, but...

So yes for anybody reading this review I'm going to start it out with it's Uber eats that is a reason for this review I don't like leaving negative reviews at all so if you're going to eat this place go inside do not order ever from Uber eats.I'll give them this The food is great but didn't get half the order I paid over $50 for four wings little side of fries and two chicken tenders through Uber eats. I tried writing a complaint through Uber but it will not let you your employees are outstanding I'm just letting you know this is not for the store in general The food was awesome it was really good whoever made the sweet tea stole my grandmother's sweet tea recipe I think cuz it was some of the best sweet tea that I've ever had in my entire life that jug of T was worth every every $7 I'd have paid $40 for that jug of tea so no this is not towards guthries itself and I'm not recanting anything this is if you order through Uber eats Yes it's going to be like $50 which is insane so either the driver charged me some other kind of fee and acted like it was Guthrie's that did it and then he kept half my food after he done left but yes your employees called me to ask me what type of sweet tea that I wanted and what type of chicken wings I wanted because the driver didn't even understand English because if you did notice in the first of the sentence I did say through Uber eats it was never directed towards...

We arrived on Saturday, May 24th at 7:40 PM. The location was supposed to be open until 10:00 PM, but when we got there, the inside door was locked even though the lights were on. We waited in the car and I called — they answered once and hung up immediately. I called several more times but got no response, even though I could clearly see them inside on their phones.

While we were waiting, two cars pulled into the drive-thru. The staff turned the lights off, then once the cars left, they turned them back on again. Completely unprofessional behavior.

They clearly didn’t want to work and were ignoring customers well before closing time. Definitely a 1-star experience. If this is how they treat people, they shouldn’t be...