McDonald's — Restaurant in Fairview Township

Absolutely awful service; within the past year, the entire Fast Food joint has gone downhill. The person who was working the register was very distant and gave off a disrespectful aura.

The self service devices had no paper for the recipes, so you didn't know what number you were if you ordered something through the machine. I pressed the NEED HELP button on the said device, two people saw that it was flashing... I waited until my food was called for. Within the ten minutes I waited patiently, no one came to the machine. When I had to go back in to place one final order, I wasn't given my Soda Cup when I ordered over the counter. I had to wait an extra twelve minutes to finally ask if I could be given my Soda cup.

Me and the people I live with use to regular this McDonalds, and usually they'd mess up the orders constantly (Order something without Onions and it has onions). However; the service would be phenomenal and the people working would be genuine and show some level of empathy. It was why I kept coming to this McDonalds, I understood their situation.

I understand that fast food joints don't pay well, and they treat their workers horrifically; I've seen it first hand... but this was just an awful experience, even for those standards.

I will not be returning to this McDonalds; at least for a year or two, due to the poor customer service.

(I apologize if this gives off a rude or arrogant aura, I don't mean for it to come off as such. I try to steer away from giving bad reviews, as I know I'll go in depth with...

I’m not usually one to write reviews, but this McDonalds ruined my morning. I ordered in the mobile app, and went through the drive-thru. I provided my code, and upon pulling up to the first window they asked for my code again, as they misheard me the first time. Not a problem. I pull up to the second window to get my food, and the girl working the window shoved a sprite to me (not what I ordered) and told me to go wait further down and they would bring the food out to me. Before I could even respond she slammed the window shut, so I go and I wait. In the time that I wait, 6 cars that were behind me get their food and leave. In this time another customer has pulled into the parking lot, walked inside, stayed for a few minutes, and then left without food. She yelled at me in my car saying “You should just leave, they’re all playing around, you’re not going to get your food.” I am now frustrated and late for work, so I pull up to the front and park and go inside. I was going to attempt to speak to someone, but there was a long line of people waiting inside, with only one woman working the counter at a snails pace. I couldn’t be any more late to work, so I had to leave without any breakfast, and without a refund. Usually this McDonalds is very reliable, but I was left ignored,...

I was the only car that was in the drive through but yet we sat at the window waiting for our food as the gal and young man stood inside talking. Waited and waited. No acknowledgment, nothing. Ignored us. Finally, I see a bag placed on the counter by them. I thought maybe they were waiting for hot fries. That sat there forever too. A third person came over to the window area eventually and seemed to take charge. She opened window and proceeded to hand me the same bag that had been sitting there. I asked them both, is that the same bag that's been sitting there all this time? I said it's gotta be cold by now. I asked why they hadn't handed it over? The gal says, oh she didn't know. Give me a break. She didn't know what? We were the only car in drive through. For the whole time. I'm done with this location. Always an issue here. I'll go over to Cedar...