Dunkin' — Restaurant in Fall River

I’m basing my review off today’s experience. This is my regular dunkin I come here daily. I do mobile pick up orders. There are certain things you can’t put on the app so I needed to ask for the addition through the DT speaker. I got an attitude along with a cocky response. I was still polite with please’s & thank you’s. I pull up to the window and get handed my food & coffee. Not even a thank you or a word spoken to me. I look at my coffee, it’s basically layered. I still take it cause maybe it tastes fine. No. the most disgusting coffee I’ve ever tasted. So I back up (no one’s in line) and sit at the window she locks eyes with me and turns around & doesn’t even open the window !!! I would’ve gone in but I have an appointment. So now I’m out $6 and no coffee. This review isn’t for all of Quarry st Dunkin workers, I come here daily because they usually make great coffee and are so nice!! All the men, the blonde woman are super nice & professional. the woman with the braids is a phenomenal coffee maker and she’s got a great memory she knows what my “addition” is without having to ask her for it. But today, the brunette with glasses who I think is actually a manager. -10 rating. The older tall woman with glasses is no walk in the...

I went to this Dunkin yesterday morning and I was appalled on how the manger on duty treated the women in front of me. Iv worked for Dunkin as a manager for years and never in my life treated someone that way even when a coffee got thrown at me. They were so rude to this women and when it was my turn no good morning or what can I get for you. I got what do you want. It's whatever everyone has a bad day and I understand how stressful it can be at Dunkin from time to time, but as I'm in the middle of telling her my drink she just walks away while I'm trying to say my order and i just sat there for 30 seconds no knowledge meant at all. As I was going to just leave she came back and said that's what your having I sad nicely no I finally got to say my order just a refresher and it was still made wrong. It is what it is I took it and went on my day. I just felt so bad for the way the lady was treated and told the lady sorry she was treated that way and try to have a great day. First time ever going to this Dunkin and will be...

I was here on December 10th about 2:30 in the afternoon when a belligerent older man came in. He started talking about his order and harassing the cashier Colby (?) Because he was having a little trouble. He ordered a wrap with extra bacon and when he got it flipped out because there wasn't "extra bacon" and even I blatantly saw extra bacon on the wrap so the customer began yelling at Peter who made his wrap and complaining about "how he [Peter] always does this, he gets extra bacon everywhere else." Etc. I would like to give props to the whole team for remaining calm and collected throughout the event and Peter especially for just sitting there getting screamed at and remaining collected and not firing back at the angry old man. Ana also did her best to fix the problem. Just a A+ job for...