Normally a great location, I work in the mall food is a quick in and out. I stand in there for 5 minutes while everyone is in back the mall is very dead today. Finally he comes out I give him my name he says I have the wrong location the location is the westfarms Taco Bell I show him my order number he just shrugs me off. Im used to the Manchester Taco Bell always having fantastic customer service if their was an issue and I had my receipt and everything they would make my food or refund me and always wanted to help he just wanted to shrug me off. Called customer service and after giving my name the girl hung up on me. Called again got disconnected called again and someone picked up could hear their tv and kids but no one responded. I wasn’t upset until customer service straight up couldn’t help me. But like even at the store level I work in the mall too people suck but you see a customer being nice and just asking for food saying they are on break they paid idk id try to help them. If they came to my store and there was an issue I’d do everything in my power to sort it out even if they didn’t work in the mall but if they did there’s a sense of brotherhood we should have for eachother but guess I’ll just get food anywhere else. Plus this location is...
Read moreOrdered a little over 20 dollars worth of food. Order number in front of me got called and I moved to the side so the man (whom was white) could grab his order. My order number got called by an older white man (mind you I’m hispanic) I went to go grab my food and he said he needed to see my receipt.. I said you don’t believe me ? Cause realistically if I wanted to take someone else’s order I would’ve took the first order number he called.. with a Taco Bell drink in my hand this man looked at me and said he didn’t believe me.. I showed him the receipt and he handed me the food & walked away.. My friends order got called after mine and they didn’t ask her for no receipt (she is white as well).. I’m never one to play the race card cause this is America & ignorance still exists unfortunately, but that was crazy & I definitely won’t be...
Read moreI was craving Taco Bell and this was the closest one, so I drove here, walked all through the mall to find it, only to find out that you pretty much have to be wealthy to eat here. Their prices were 4 or 5 times more expensive then any other taco bell I've ever been to. The value menu was a joke - $4 for a beef burrito, that's a dollar at every other store. But they absolutely pay the same for the product. They are trying to rip you off here big time for low quality food. It's not even 100% beef. I'll never go to another Taco Bell again. I understand this is a franchise, this an individual owner, but the fact that taco bell allows this person to gouge people like this, says a lot about...
Read more