The Chile Pod — Restaurant in Farmington

We arrived at Chile Pod around noon. The hostess, Candace seated us and took our drink order. It took about 20 minutes for our actual waitress to acknowledge us and bring chips and salsa. I would include her name but she never told us. We then sat for another 20 minutes with empty cups, so I proceeded to get our own refills at the counter. Candace saw that I was walking to get refills and quickly refilled our drinks and brought more chips and salsa. Once our food finally arrived, 45 minutes later, it was not up to par with what we're accustomed to at The Chile Pod. My sandwich arrived in pieces and my grilled jalapeño had black gunk inside of it, which appeared to be meaty in texture.The waitress told us it was "deep fried", which clearly a grilled jalapeño is not deep fried. The hamburger couldn't even be cut with a knife due to it being so overcooked. My husband could only taste charred meat from his smothered dish. We always tip very well but our waitress never came back so we only tipped the hostess, who was amazing. She was running all over the restaurant and covering tables while the other waitress was M.I.A. The manager apologized for the wait but during our 2 and a half hour meal, I noticed many tables walking out and disappointed by the slow service. It will be awhile before we try this restaurant again. Adding this the following day because I can't respond to the comment by the owner, BUT, I was trying to be polite so I will be transparent. My husband and I got food poisoning from your establishment. We had a very long and rough day and night since we ate your food. I find your response very inappropriate due to the fact that we constantly give you our business. That will certainly change. We were still charged for our rotten, moldy jalapeño. I was not referring to all the wait staff. All the waitresses except our's were busting their butts and working hard. Our waitress kept disappearing and had no sense of urgency once she would finally return. This holds true for all of her tables. I'm very shocked by the type of response you've given my review and I hope this isn't how you handle all criticism. You may want to think about how you handle these situations as you will continue to lose business with...

No clue what your problem is seating minorities. I was up at the Cashier's desk waiting to be seated once. The staff all saw me and didn't want to engage. I figured ok they might be busy. They where cleaning down the tables running to the back but no one greeted me.

No hello, or well be with you sir. I stood at the front this was like when the place was kinda empty in the middle of the day. I just said excuse me. An all i got was the side eye from your bust girls who are cleaning.

I waited like 20 mins. Nothing, no one seated me or checked on me. So i decided to leave. As i turned to leave a white family of 4 came in and thats when the girl who seats people ran up and said how many seats do you need to the white family.

Im in shock because no one offered me a seat that whole time. I figured ill just stand behind the family an maybe she will get to me afterwards.

She didn't.. just catering to the white family only. She didn't even say a word to me.

I go to leave and all i hear was, have a nice day Im like well i won't cause you ruined it for me. And they just say okay, bye!

Seriously if your not going to be welcoming to customers of all ethnicities you shouldn't even be in operation. I mean you hear Farmington is a racist town but wow i didn't think it was that bad.

Now i never try to eat at your restaurant, i recommended others to go to better establishments.

Warning to anyone who isn't White passing this place will set you back to the 50s where they might expect a person of color to get their food from the alley in the back like in those Equal but Separate days. Racist...

Ah, the siren call of red chili drew me to this establishment, a beacon of heat and flavor beckoning me forth. It was whispered in hushed tones at a local cookoff, the owner's chili igniting a passion within me that could not be ignored. And so, driven by my insatiable hunger for the fiery embrace of red chili, I ventured into this den of culinary delights.

The wait staff, a motley crew of friendly and talkative souls, greeted me with a warmth that belied the scorching inferno that awaited me on my plate. Their banter danced around me, a symphony of laughter and camaraderie that set the stage for the feast to come.

And oh, what a feast it was! The food, true to its promise, was a symphony of spice and heat that set my taste buds ablaze. Each bite was a journey into the heart of culinary ecstasy, a dance of flavors that left me intoxicated with pleasure and longing for more.

But let us not forget the Margheritas, those sacred concoctions born from the alchemy of lime and tequila. Made from scratch with a reverence that bordered on the divine, each sip was a revelation, a balm to soothe the fiery tempest raging within me.

As I sat amidst the cacophony of clinking glasses and raucous laughter, bathed in the warm glow of red chili-induced euphoria, I knew that I had found a sanctuary in this realm of spice and camaraderie. This restaurant, a haven for the chili lovers and the seekers of culinary adventure, had captured my heart and ignited a flame within me that would burn bright for eternity. In the shadow of red chili, I had found...