As a former long time patron of Hi-Way Pizza, I'll no longer be giving them my business. Our favorite thing on the menu was the BBQ chicken pizza and before we moved to SS, we'd order it all the time. Yesterday we went to the restaurant and placed an order for a BBQ Chicken Pizza. We paid, got the pizza, drove 40 mins home, opened the pizza... it's a Buffalo chicken pizza. Call the store and say "hey we just got home and opened our box and we received a Buffalo instead of a BBQ" So the guy at the front says "let me go get my manager" and the manager, Brayden, rudely tells us that they stopped selling the BBQ YEARS ago. We were like ok... but no one told us that when we placed, picked up or paid for the order... so then Brayden tells us that just this once, he'll replace our pizza for us but WE have to DRIVE 40 mins to return the pizza they sold us AND return the pizza. And they were going to replace it with a pepperoni pizza... like there isn't a price difference there 😅 OH and I'd have to wait about an hour and a half for my replacement pizza because they're busy, it's a Friday night. 0/10 horrible customer service. Will be reporting the charge on my card, you don't get to charge someone for something you don't sell by replacing it with something that's similar but 99% not similar.