Chick-fil-A — Restaurant in Findlay Township

Usually Chick-fil-A is my go-to spot in the airport. It's fast and delicious and always delivers service with a smile. But today was different. Here at the Pittsburgh airport location, I was offered a spicy deluxe meal for a pre-tax sum of $13. And by God, I accepted that offer. And by God, what a mistake it was. The sandwich I received had an exceptionally small (by Chick-fil-A standards) amount of meat. The chicken patty was about 1/4th of an inch thick at most. The cheese wasn't even slightly melted or softened. It was overall a disappointing but still pretty tasty sandwich. The waffle fries over delivered as always, and the diet coke was exactly as expected. To my surprise, I even received a breath mint as part of my combo! What really made this dining experience unforgettable was that none of the employees ever said "my pleasure" after servicing my needs, which made me feel like I was taking advantage of their generosity rather than deservedly receiving my food. Next time I'm in the airport, I'll probably settle for the McDonald's across the walkway to save my money, time, and feelings. The McChicken makes this particular Chick-fil-A obsolete.

Edit: I see another post on here from Mike Freeman which shows a fantastic looking sandwich from 10 months ago. Looks like this place has really gone downhill!...

I love Chick Fil A and is a go to for me, but the server we had, TANYA P. was extremely rude. I ordered my nuggets and she asked me anything else and I said yes extra ketchup please and she said I meant food wise with attitude. Which is fine but then my sister ordered and also asked for extra ketchup, She gave us one packet each. So I asked for another pack of ketchup and she just sighed. She then told us the total without acknowledging the ketchup. We then gave her the money and she took her time putting the money away and then handed me the ketchup well after we asked almost to make a point. She looked at me for a second so I thought we weren’t getting our change. So I started to walk away bc it was just a few cents and she yelled to me, “um your change” and so I came back and got it. When our order was up there were no drinks so I asked for the two teas we ordered and the guy looked confused and got our drinks for us because she didn’t. This establishment is known for their workers. This employee was rude and purposeful with her actions. I’m not saying to fire the lady but like she needs an attitude check or she shouldn’t be working in...

I travel through this airport very frequently and walk by this CFA a lot, but never stopped in for a bite until recently. Mainly never stop because the line is always insanely long (as with most CFA’s, as their food is generally amazing), so one morning when walking by I saw 2 people in line, so I stopped. The cashier was very friendly, as they always are. The place looked very clean and orderly and there was plenty of food being put in the warmer for guests. I opted for something custom, knowing I’ve had to wait a few minutes, but it still didn’t take long at all. My food tasted GREAT! The spicy chicken, egg, & cheese biscuit I got was perfectly package, so it didn’t fall apart when I opened it and the alignment of the crown to the heel was perfect! Flavors were spot-on! The tater tots were excellent too.

Overall – Excellent experience! I’ll definitely stop...