Vino Volo — Restaurant in Findlay Township

gross location running some sort of scam. grabbed wine with a colleague - I had one $15 flight, she had 3 glasses totaling $45. She had to leave to grab her flight and gave him her card to run - I asked the server to not include my flight on her check (I planned to grab another glass or two). He brought back 2 check books - one for me with a $15 dollar receipt, and one for her with 1 $45 receipt, 1 $15 merchant copy and 1 $15 customer copy. We were confused about what was going on she she left to catch her flight and told me to make sure he got a great tip. I asked the server what happened and he admitted he messed up and charged the wrong drink to the wrong card. I asked if I was going to have to buy her drinks - and he said no, it was his fault. I apologized for the mix up and said "I'm not leaving! I'll buy lots more and tip well!" Later a different server came up to me with the check books and asked me what was going on. I attempted to explain, and she interrupted me to tell me I asked to "split the check" (no I didn't), and that "someone needed to pay for this, or it was stealing." I immediately felt very attacked, as my colleague was in flight at that time, and did nothing wrong by giving her card and trusting the staff did their job correctly. I had to pay my colleagues $45 dollar tab to get them to stop harassing me. Very violating and infuriating. I've never felt more...

I visited your location at the Pittsburgh airport, flying in for my mothers funeral. Once I arrived I sat for about 10 minutes before being greeting. My bartender did not ask if I was a loyalty member nor if I even wanted water. When I asked for water she didn’t bother asking if I wanted tap or bottled. It was my first time so i assumed she would go over the menu with me, I was wrong. I wouldn’t have been as upset if my bartender acted this way with everyone else. Sadly, She gave the other two women sitting down after me the best service. I ordered some food and a glass of wine and she placed a dirty napkin and silverware on the bar top. It was a paper napkin so she could’ve easily given me another one but just wiped it off. When ordering my glass of wine she asked me 3 times if the wine I was ordering was right. Like I didn’t know what I was talking about. After finishing my glass I had to wait a long amount of time for her to ask me if I wanted another glass or simply ask if I was enjoying my food. As a bartender, especially with only 4 guest an already tiny bar I expected her to have more interest in her guests. I believe her name was Lisa, and she should really have better customer service skills and not have a bias attitude when working...

After traveling to Pittsburgh for a memorial service, I was ready to have a good glass of wine before catching my flight. What a treat this location was! Lovely, knowledgeable staff that provided just enough service. Their wine selections were well curated, and offered wines that I haven't tried before, but will be buying in the future. I got the South African Chenin Blanc and it was just what I have been looking for at a great price. The flights are a great way to discover something new. Thank you for a...