Dunkin' — Restaurant in Fitchburg

genuinely so rude. i was handed an iced chai latte with oat milk and after tasting it in the drive thru i waited to ask someone to add more chai because it tasted like straight up milk and nothing else (there was also literally no cars behind me so i wasn’t holding up anyone) and an employee that i see there everyday came to the window and said “have a good day” as if to tell me to leave like not even asking what i waited for. and then i asked for more syrup she said “we already put chai in it” like i asked for more hello?? is the chai coming out of ur own pocket like what is her problem everytime i see her she has the rudest face like genuinely ew she needs a vacation poor girl i feel bad for...

The cash register on the front was initially down. I personally didn't mind but I know some people might. Both people behind the counter were friendly and quick with the orders. I ordered an avocado toast, two breakfast tacos with no bacon, and a medium iced matcha latte with oat milk.

This particular Dunkin is within a gas station. It's right off the highway. It's easy to get back on as well since the onramp is directly in front of the exit, just as the entrance is directly in front of the offramp. There are two gender neutral bathrooms available. When I went, the one furthest back was not flushing. Otherwise, the bathrooms...

No inside ordering only drive through or through the app. Guess those without a car wanting a coffee can’t get one. Which sucks. I stood there a couple minutes before someone from the gas station told me it’s only drive thru. Very inconvenient for a lot of people. Lucky I am in a car but what about those that are not. On the other hand, Very friendly staff on both sides Dunkin and gas station and great tasting caramel latte. This is directed towards management, their employees seem great. -2 stars just because I couldn’t order inside. Expect a long line...