I recently visited Subway and ordered a sandwich with the deluxe meat option. Unfortunately, my experience was far from satisfactory. The sandwich was made incorrectly and lacked the amount of meat I had expected.
Firstly, the sandwich was not prepared according to my specifications. Despite clearly requesting the deluxe meat option, the amount of meat on my sandwich was significantly less than what I had anticipated. This was a major letdown, as I was looking forward to a hearty and flavorful meal.
Moreover, the lack of meat affected the overall taste and enjoyment of the sandwich. It felt like a subpar experience, especially considering the premium price I paid for the deluxe meat option. I expected a generous portion of meat to complement the other ingredients, but unfortunately, that was not the case.
I understand that mistakes can happen, but it's disheartening when a simple order is not fulfilled correctly. As a loyal customer, I have always appreciated the variety and quality of Subway's offerings. However, this particular visit left me disappointed and dissatisfied.
I hope Subway takes this feedback seriously and ensures that such mistakes are not repeated in the future. Customers should be able to trust that their orders will be prepared accurately and with the promised ingredients. I hope my experience serves as a reminder for the importance of attention to detail and consistency in providing a positive...
Read moreI really wanted to like this subway and gave it many chances and each time they failed. About 6 months ago I was charged double what I ordered and had to go inside for it to be corrected. The drive thru always takes 15-20 min and I go before rush hr to avoid that happening and that’s with no one in front of me. Today I ordered online and when I went inside there were 5 employees behind the counter- only 1 working and two sitting in chairs. When I got home the sun I asked to be toasted was not at all toasted, the other sub that was suppose to have extra banana peppers ONLY had the stems of the banana pepper. Taking a bite into that was gross- I checked it after that and there were 13-14 stems, no banana peppers. If they have that many people working, can’t they at least chop the veggies and separate what’s edible and not. Disappointed that once again I was let down. I really gave this subway many chances but each time, something has disappointed me. I feel like there probably will not be any corrections done- especially after reading all the other reviews about customer service/quality. Which is sad bc customer service is what brings the...
Read moreI used to like this subway until what I experienced today on my lunch break I work locally in the area and I would visit this subway frequently and use the same debit card for my purchases .. I ordered a 6inch turkey sub combo when I got to the window I was handed my drink and chips as I handed over my debit card my card was ran 3 times without my knowledge or approval the 1st lady came to the window and asked if I had cash and I told her no she stated that my card didnt go through after they ran my card 3 times and I pulled up the deduductions showing that they did when the 2nd lady came to the window she stated that it didnt show on their end that the transaction was approved and her register didnt give a receipt she also stated another customer in the store had the same issue so she gave me the sub and made the comment that she was giving me a free sub after they charged my prepaid debit card three times. I feel that it was highly unprofessional for her to handle the situation the way she did I never spoke with a manager while I was waiting for my card about my meal and the transactions this place lacks...
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