Domino's Pizza — Restaurant in Florence

Wow! The service at this location has really declined. Today was my third bad experience. The food is really good but the service is awful.

Today, I placed an order for 5 items and I only got 4 items. I didn't notice the mistake until I got back home. I went back to the store and it took 20 minutes for them to make my missing item. The young man who took my payment was very nice. There was another young man up front dancing around and flipping the bird. No one ever apologized for the mishap and I was trying to get my food before the bad weather started.

On a prior occasion I ordered a salad for carryout in the early afternoon. When I arrived, they said that they were closed for the day. They didn't want to give me the food that I had already paid for. It took them 15 minutes to find my salad.

Last time I ordered delivery it took an hour and a half for them to bring me my pizza. They got my address confused with a Cleary Heights address and I live off of Church Street. That time they acknowledged the mistake and offered me a free pizza on my next purchase.

If there were any other decent pizza places in Florence, I wouldn't bother. The food is really good but the...

I ordered a pizza, but my tracker never got past the word, ordered. I kept waiting until I finally called the store, it had been ready for 45 minutes or more. I was with friends so I went ahead and picked it up. Before I paid I asked the guy at the window if I was paying for an almost I hour old pizza, he said it would be fresh. I confirmed again, then when I got the pizza it was room temp and stuck together. I was so angry. When I got home there was absolutely NO sauce, I asked for extra because if you don't, it will be bone dry. I don't write reviews but this was ridiculous and pathetic!! I have managed another pizza place. Whoever manages this place needs to be put in check. I will...

They make my pizza just the I order it when I go in there I have a pizza I call the trash pizza I love The first time I ordered it as the trash pizza they just stood there for a moment and looked at me funny and I said you don't know what a trash Pizza is they said we don't have one I laughed I said yes you do here's what you do and I told them how I liked my pizza you throw everything you have in there on it and I want the thick crust leave nothing off except anchovies they said we don't use anchovies I said great then you know what I want that is a trash Pizza and they laughed and they made it for me it is expensive but it is the best and they are good at...