Smoothie King — Restaurant in Florence

If I can give a 0 I would. I came in on a Friday got a go-go-go-Ji crunch with extra granola add coconut extra honey drizzle. Was told the did not have and strawberries or blueberries. Tell them I’ll just eat what they have which is mango and bananas. Got to the window they had the strawberry and blueberries I said OK that’s fine. My order came up to $14 and some change. I had a two dollar coupon off for rewards so it was 12 and some change. When I got home there was no extra item’s plus it had peanut butter on it that I am allergic to so my son had to get it out my car and throw it away. I call and talk with the store they manger on duty she knew who I was because of the strawberries and blueberries. She said, give me your information I’ll write your name down. When are you able to come in and get your refund I told her tomorrow when I get off. she did not tell me I had to bring in a receipt or anything when I came in the next day after work the owner grilling me like I missed the order up. He continue to ask me the same question every time he asked me the question and I can’t give him the same answer. He trying to find out who the manger on duty so they can pay the money back. He should’ve done that on his own time. To say he the owner he need to know how to talk with customers not grill them I was very frustrated end up walking out of there with no Refund. I been a member of Smoothie King for year out of Columbia sorry I will never come to this one again. Me and my family love smoothie king but not this one!!!!! recommend that everyone look at their orders and ask questions before leaving this...

This is a great location due to the always CLEAN food prep, common and bathroom areas. The glass door too is always clean when we visit (seems like an odd thing, but so many restos can have super-gross glass doors and that is a turn off.)

Also, the staff are always kind, polite and efficient from the moment you walk in to when they hand over our order. We appreciate the hard work they put in to keep this place looking, smelling and feeling great. We've been here numerous times since one of our own business locations is nearby. A cool, fresh smoothie is one of our go-tos for long days at work.

My fave is the Metabolism Boost® Mango Ginger, and I request a scoop of protein, which costs about $10 total. I also love the Original High Protein Chocolate. I like that these taste yummy and they are in my mind, a healthier choice than a same-sized chocolate ice cream shake. Super thick and tasty!

Parking is at a premium at this location during peak hours, since it is shared with numerous other businesses in a strip mall. There is a bit of parking around back if you don't mind walking around to the front. Drive-thru is easy-peasy, quick and easy, again, thanks to team members that are on-point.

The store has a bright atmosphere, the music level is not to loud/just right, staff make the place feel welcoming. There is a great variety of smoothies, as well as other fast-fuel, healthier choices such as protein cookies, smoothie bowls and jerky.

Wheelchair accessibility is good (parking...

When I first came to smoothie King and the service was great and the associates were even wonderful and they help with choosing off the menu being it was my first time and I just was in love after that. They recommended that I try the pineapple surf and I did when I returned the next time. When I came around lunch hours the wonderful associate had left me a nice note on my cup and I love it she is excellent and Treasure was so nice when I returned later that evening to get two pineapple surf. All the associates I met their so far are wonderful and gives off good energy. They are great wil be returning again. Jayme was awesome as as I walked in the door he greeted me and came to take my order he such another sweet employee that I have met here. They are all making my experience great. Once again I am back here two days in a row and the smoothies are lovely and made with so much love Zy and Jayme...