Subway — Restaurant in Florence

First off, I was forced to give this place one star because it didn't have an option for zero. I called before even going in to make sure they had what I wanted. When the lady answered the phone she was rude right off the bat and acted like I was stupid for asking if they had all their items out. So, when I get there I have to sit and wait for ten minutes until another employee from a different establishment let's them know they have customers but before coming to greet me she had to put her work shirt on and finish her cigarette. She gets to the counter and asks what I want, just like that . No greeting. No I'm sorry for your wait. Nothing. When I tell her "what I want" she says "actually that's the one thing we dont have." I then told her I was the person who called and she informed me that it had slipped her mind that they didn't serve that item until 9. I'm infuriated and will never go back based one my...

The slowest subway I’ve been to. Long wait. Only had one crew worker working while the boss stayed in the back. I ordered a salad & was charged twice due to their card reader not working. I told the crew worker about the two charges on my account yet she tried to convince me that I’m wrong. She reported this to her boss & her boss told me the same thing. This has happened to me more than once so I know what I’m talking about. The boss seem disinterested in helping me with this matter. This is the reason why corporations will replace crew workers with robots. Pay with cash if you’re going to come here & make sure you accept your receipt. It’s 2023 & the technology for card readers still suck. That manager couldn’t run a...

I been told will be back in 10 minutes but they took 35 minutes then when I told her why if you can’t handle or busy higher other person or at least put sign the subway is closed then she got attitude don’t want me print the receipt because she said she put it in trash I asked print other one because I need for my company to get my money back so they are very lazy and don’t care if there is people waiting for them and really disrespectful both of young girls and the food doesn’t has any test compare to other subway so keep away till this get close or the manager get on top of...