Our experience last night was underwhelming; that's the nicest way it could be phrased. We were attracted to trying this restaurant due to it's online menu claim to ser e fresh made corn tortillas. Well, turns out that Casa Tequila willfully practices false advertising.Upon inquiry as to their availability, our waitress explained that the "lady who makes them no longer works there". Evidently neither does their IT expert shameful to not adjust their website to a more honest approach. It was all downhill from there. The food was bland and prepared in a mediocre manner. The exception being the Chips and Pico de Gallo. Initially, I explained to the waitress our desire to eat at a leisurely pace; we do not dine out as often as we wish, and we like to make the most of it. Our waitress, who was very pleasant, understood. I did mention it 3 times.There was no language barrier, she spoke English as fluently as I. When we ordered our appetizers, my request was to have the plates cleared BEFORE the entrees are delivered. Wishful thinking.We were barely halfway through the first course, the entrees arrive! Why?
About the food quality: the Fiesta Appetizer Sampler was generally below average; and featured gummy nachos. Everything was bland. So, we decided to hope for the best and enjoy the entrees.The plates, albeit way too early were hot, as was the food. Except for the side dish Tamale: Luke warm and boring. After the first bite, I decided to take it home, reheat it it and make it flavorful through the alchemy of cooking skills. The rice was old and dry, beans worse than the canned version, skirt "steak" dry and crumbly. Yes, crumbly! We wouldn't have thought this possible. That wasn't even the worst part, either. The Chimichangas we're NOT crispy. Again, a first in my 45 years of dining on Mexican Food. As with the lackluster appetizer, I thought it best to take home our entrees and bring them to life myself.
We decided to give it one more chance. Desserts. The Flan was passable. The Apple Chimichangas ridiculous.Again, not crispy and filled with a commercial grade canned filling. Better food has been served in combat zones. Of course, the desserts were delivered to a dirty table still littered with dirty plates
It becomes abundantly clear why this pathetic restaurant was nearly empty during dinner service on an evening just at the cusp of a new busy season.
One final thought: not once did anyone bother to ask "how was everything?" I wrote this review hoping maybe the management will some day become interested in...
Read moreEnded up stopping in for dining about 6:45 on Sunday evening. We were greeted wonderfully. We sat down server said hello, and asked if we were ready for our drinks I said no. Keep in mine I came in with my youngest daughter which 2 sleeping in her stroller. So as the evening goes on I would say about 30 minutes goes by and no one has came back to ask what we wanted to drink or order. I grabbed the woman cleaning the tables. I told her we were ready to place a drink order, so the server comes back. She does mention there is a HUGE party in the other room with over 30 people FULL. I just responded ok, I understand. So then she puts the drink order in and yes it came at the normal time about 7-9 minutes which is was great along with the waters. Then another 25 minutes pass and I notice there’s no one on our side by the bar helping out which placing our order. So anyways, to the the point with my experience. The woman places the order for the food and as I am ordering and saying what I want in my quesadilla, I say nothing spicey, I feel I was being rushed knowing she was overwhelmed with the party, and of course noticed after she puts the order in, my toddler wakes up all cranky, no one checked on us, I finished my drink and nothing, I had to ask the hostess for a box and a high chair, worse experience I’ve ever had in a restaurant. If your short staff, or everyone is so focused on the party which they were because when I went to find someone which was the manager all in black EVERYONE was in that room with the party, I felt bad for the next family coming in to dine for dinner. I am 31 years old and let me say something I use to be a Hostess between 17-20 and when your on the floor, when you see servers very busy the hostess can still do walk around a to the tables and ask can I get you another drink put it on a notepad pass it to the server or bartender to add to the tab, need napkins or a simple ask is everything okay? We didn’t get that and they had 2 hostesses. We were the only table in that room besides the couple people at the bar. SERIOUSLY hope management sees this and there is a better job effort at this location. Food is great and drink are great! Service very disappointing...
Read moreI had my doubts as soon I went to the bathroom and found no soap in the dispensers, but I was willing to overlook that. (Did the employees wash their hands without soap?) We waited about fifteen minutes for a table on a Sunday night. The restaurant was running at about half capacity.
Our server was named Jarett. He was fairly prompt and accurate, so that was good.
The chips were thick and stale and reminded me of those generic tortilla chips that come in a giant bag at the grocery store. They didn't bother to warm them up. They brought two kinds of salsa, one was essentially a mild pico de gallo with stewed tomatoes rather than fresh, and the other was exactly the same--with crushed red pepper thrown in for a kick.
I ordered the "dos chimichangas" for $10.50. One with shredded beef and the other contained shredded chicken. The chimichangas were good, the meat was clean and the tortillas were fried well. Unfortunately, they poured some sort of pink tomato sauce over them that ruined the flavor. They also sprinkled them with a dry cheese akin to parmesan. If they had just skipped the toppings and melted some Monterey Jack over them, they would have been delicious. They were served with bland rice and refried beans that looked and tasted like they came straight out of a can.
My wife ordered a burrito with ground beef for $8.50. Unfortunately they drowned it in something they called "burrito sauce", which was tomato paste with a strong flavor of bell peppers (probably paprika). It was so bad that she refused to eat it. I asked our server if he could make one without the sauce, but he did not offer to take the first one off our bill, so we certainly were not willing to pay for two botched burrito experiments. I ended up sharing my chimichangas with her.
We were very disappointed with the whole experience and would neither return nor recommend to others. If they had merely offered to take the burrito off our bill and make something else for her, it would have been a much more...
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