Cattle Dog Coffee Roasters — Restaurant in Homosassa Springs

It's very poor business practice to tell a customer that you will refund them and then refuse to do it. My husband and I ordered from the wrong location for pick up, by mistake, and were told it was OK, they'd remake it at the homosassa location and refund the other order at the crystal river location. Now, days later, they won't refund and are claiming there's no record of our order. Cashapp says otherwise. If you all are going to refuse to refund orders placed at wrong locations then I suggest you fix your Google listing so that the locations show up in the correct order as far as distance for the person searching. It's an easy mistake to make when googling something I think most pf us assume our location would be at the top of the search. That's not the case here, for us crystal river is first, then hernando and then the homosassa location.

*edit. There was no misunderstanding. My husband said he'd go get the order from the other location. He was told it was OK, that yall could remake the order and hed be refunded from the other place. Your foods not good enough for anyone to voluntarily pay double for it. I can tell by all your replies to other bad reviews that you all would rather argue with patrons than do the right thing, and that's ok, we just won't ever be back and will make sure we tell friends and family to...

I have been going to cattle dog for years ever since I moved to citrus county in 2019. I started going to the Crystal River location but ever since the Homosassa location opened less than 10 minutes from my house, I have become a true regular there.

My go-to order is a French vanilla cold brew w/ half n half but I switch it up seasonally sometimes. I also buy their coffee beans and make my own cold brew. Also, their seasonal menu that rotates NEVER disappoints. I love their food, it is so unique and always compliments the season. As a hospitality industry person I really appreciate the diversity of their menu options. The creativity that goes into creating their food items is an absolute delight to experience as a regular customer. I don’t think I have ever had a bad dish although I do have a few favorites like the cattle drive cuban bowl and the Nashville chicken dishes.

Lastly, ALL of the members of the Homosassa team are friendly, welcoming, and great examples of the kind of customer service most folks want from their local coffee and cafe place. I am so thankful for this team that always goes above and beyond for their customers. Thank you all for putting up with me for...

If you want good customer service I would not come here. Dude/woman don’t know what it is, but he she was very rude when I asked for some quarters to be exact for my cash in exchange. I’m sure the coffee is good but the customer service gets under a one rating from me. If this place keeps it up they won’t get any business in the future. I don’t see how this company has made it this far. I don’t know what his or her name is but you’ll know when you get here. Homosassa location.. and to reply , no I was not rude at all , your comment as the owner proves this company owner isn’t about honesty , they are just trying to protect their rude employee named Lexi. I’d love to see and hear the footage please! Because That is a bold lie. I did not stomp out. I asked for change politely and lexi scoffed and said we are not a bank, I replied. I know you are not a bank I just needed some help thank you very much. I did not demand any service at all. So I see you have no intent to be an honest business...