China Wind — Restaurant in Florida

If you have any allergies, I DO NOT RECOMMEND CHINA WIND! I have been a customer for many years, sometimes the food has been poor but have never complained because many times it has been decent and I didn’t want to try a new place. Now they simply did not take in consideration how serious a seafood allergy is. I have always said not to include shrimp in the food because of a very serious allergy and they never did. It appears that the new girl, possibly a daughter, does not seem to care. I ordered vegetable Loméin, special fried rice with no shrimps, egg rolls and orange chicken. A 35 minute drive to my home to open the food to find that it contained shrimps which a member of my family cannot have anywhere close or it will cause a serious breathing issue. The orange chicken tasted like old nasty fish, egg rolls were dripping in oil and the fried rice full of shrimps. When I called in they simply said “oh that’s how it has always been” when it’s simply not true. No apology or credit. They just lost long...

I would like to start off by saying I've been coming here since 2013 and that ends today.

I came for my lunch break and ordered a lunch special orange chicken with my included soda. The chicken was so overcooked and hard I couldn't eat it. Not to mention it had no sauce. I call back to tell them about it and the kid says I should have asked for it with extra sauce and that everyone likes it crunchy. Not me and it has never been like that. I bring it back for my refund and the owner was so rude and said it didn't matter since I was getting my money back. They didn't even refund me the full amount. He claims I paid for the sprite separately. I chose soda instead of my soup. You get to pick one for the lunch special. No apology or consideration for me having to come back a second time during rush hour. What a joke....

The dude who is at the front window is very rude and dismissive. I noted other comments about rudeness so it appears that maybe this is a consistent problem.

Hey, I am just picking up some Chinese food. The interaction is brief. How hard is it to be pleasant? The food is OK, not great but OK. Chinese restaurants are a dime a dozen. So for my $$$ I'll go somewhere else and avoid the aggravation.

I spend about $350 a year at that store. Not a huge amount of money but I'll spend it elsewhere from now on. They should learn how to value their customers. Seems I am not the only one in the comment section that...