Dunkin' — Restaurant in Florida

Bringing your own cup doesn't matter you know if it's a Tervis or whatever 99 cents to refill it how to rise don't matter where else are the Dunkin' Donuts going to do that for you huh and then you got the girl that works there from New York should she always gets to order right she do whatever it takes you know what I mean and then you got that big ball guy he's one of the best and never get the wrong okay it's a no-brainer they're going to do it you go to the microphone you place your order it's always correct on hundred percent you get a donut you get a bagel don't matter what you get it's always right and never wrong you don't have to worry about it his name's Tom I forget her name Crystal the only two people I can remember all the whole store but they never mess up they should both be managers you should run the place it's a no-brainer other than that easy to see from the road you can leave and go both directions left or right up Tamiami Trail that's North and South for you that don't know snowbirds Etc when you pull out of the parking lot normally you got to take a right depending on what Jegs that you use you're going to have to go south if you go around to the main entrance for the grocery store and Dollar General Etc you can go north or south they got seating plenty of seating inside they got plenty of seating outside they got the thing to drive through now they got a Chicken Express next door all part of it I don't know how that's going to turn out a how it's going to affect the parking in the drive thru cuz the drive-thru exit for one is the entrance for the other so pulling in and outs going to be a little difficult I think for the drive-thru but it used to be a Subway so who knows I obviously the stuff worked out back then maybe they're going to change it I don't really know one thing that I do know the bathrooms are clean the Stalls clean they got all kinds of stuff you can buy whether it's coffee a cup of donut you know a bagel it's a no-brainer you can do whatever you got to do at Dunkin Donuts it's one of the best Port Charlotte I won't go to any of the Duncans if I do it's because I'm in a rush and I got to pay $5 a coffee instead of a $0.99 plus tax so I end up paying 229 or 250 or something maybe it's 2:19 to 12 I don't remember the ice coffees and if you get three you can get three iced coffees for 3:15 one without I save it for later put in the fridge now that doesn't even cover it that you can get for 5 for the price of 2 I mean it's a no-brainer where else do you see stuff like that happening in Port Charlotte you don't it's a no-brainer come down and see him the right next to ba Baristas which you know unfortunately next to Dunkin Donuts opened up a new Dunkin Donuts or annuity coffee shop whatever you want to call it where they serve coffee and donuts at a boob shop I don't like it I don't think it's fair but...

*UPDATE: This was my third trip in about two months. Unfortunately there has been no change in service. I ordered the new premium chicken croissant sandwich from the menu (the picture made my mouth water) and used a coupon for a free drink. The person taking the order knew nothing about the product I was ordering and it took over 5 minutes just to take my order. I pulled up to the window as instructed and paid. I waited over 5 minutes; I received my drink; I waited over 5 minutes again and was asked to pull ahead to the sidewalk, and they'd bring out my order to me. I waited almost 10 more minutes before they brought out my order. I pulled out my sandwich only to find it was a bagel sandwich. Unfortunately I cannot eat bagels, so I went inside to get my order corrected. Just about 5 minutes of waiting for them to even acknowledge me was too much for me, so I spoke up. Almost 5 minutes went by of me trying to explain what was wrong with my order; I asked for a manager. Finally they said they'd re-make my order. After a few minutes, they said they were out of croissants; a few minutes later we agreed on an english muffin. They said they'd hurry and put the food from the bagel onto a muffin. If I hadn't been so late already, I probably wouldn't have agreed; a couple minutes later I told them I'd prefer my money back. The girl couldn't figure out how to do a refund so i had to wait for the manager again. The young man may not have known how to do a refund as it took another 5 minutes of pushing buttons and squinting at my receipt to finally complete the task. This location at US41 and Hancock in Port Charlotte is so much closer than the Dunkin in Punta Gorda that has superb service, but I'm beginning to think the extra gas is more than worth not dealing with frustrating incompetence. Honestly, who waits 45 minutes for fast food?! So much of my time was wasted and I got nothing to show for it. *Very disappointed this and...

I visited this location a total of 3 times all around the 4 am open time in the same week. I was delighted I would be able to get a coffee that early on my way to work and sit and read a little before I left. The first two visits were uneventful. However on my 3rd and absolute final visit, I was greeted with "Oh my God" ( as to say, " How dare you come here at open.") upon arrival from a disgruntled employee named Nikki. Apparently she isn't into being in the coffee business when they open the store. I don't want to be there or even awake at 4 am either Nikki but here we are. She went on to make the entire transaction unbearable, and was at least consistent in her unrelenting feral attitude. Stacy, who I'd seen the two prior mornings, and appears to be the ringmaster of this java circus; did as expected, which was nothing to reign in her off leash creature. A younger employee named Cat did take pity on me and show a scared but empathetic attitude, apologizing with pleading eyes and embarrassment for the so called coworkers. I did complain to corporate with no avail, and also mention that Cat was the only reason I continued the transaction. So I now sit in my car for an hour and wait for Starbucks to open so I can be treated like a human, sit in a decent chair and get a drink made to standard. Nevertheless, if you enjoy being cold, sitting in a stark environment, being belittled for being a patron, or just like harsh lighting, by all means visit this location, so you too can enjoy an inferior coffee like substance surrounded by incompetent imbeciles. This establishment would get 5 stars if it was a corrections institute. I will say the bathroom was clean and frequented by the caffeine guzzling rubber knife gang...