I regret to share that our experience at E Sushi, for my Wife's birthday dinner, fell short of expectations. The Fried Shrimp for 7 pieces, priced at $17.99, lacked the desired crunch and flavor, possibly suggesting a frozen origin. Despite expressing our concerns to the waitress when she came back after a 20 min absence, the response indicated it was a normal occurrence. Although offered an alternative, the timing was unfortunate as we were at the end of our meal and ready to go, and we chose not to consume the Shrimp. Surprisingly, a 50% discount was extended for the Shrimp only, so $8.99, almost an insult as we ate nothing and they took the Shrimp away from us 6 still on the plate, this gesture left us hesitant about returning again with concerns of how still charging us 8.99, which is half, is worth it when a guest has issues with a dish and they remove it from your table, perhaps they don't value a guests experience, food quality and really need the money. Long John Silvers has better shrimp, maybe if the manager got off her phone at the sushi bar, she could make sure guests are happy, Happy Guests return. Also, keep in mind, our bill with Tip was still $110.
The Sushi, while acceptable, didn't quite meet our flavor expectations. The Crab Rangoon, unfortunately, tasted bland, resembling fried wontons with a hint of cream cheese. Service seemed minimal, potentially influenced by the manager's consistent phone use, even at the payment register where guests took a back seat.
For those considering E Sushi, I wish you well, but I recommend approaching with lowered expectations. The pricing seemed high for the overall experience, and nearby alternatives may offer better value and fresher tasting food. I hope the restaurant addresses these concerns to enhance both service and food quality in the future. We would not return, even if we were paid.
E Sushi gets an D- and hopefully they didn't reheat those Shrimp and serv to the next victim,...
Read moreI myself have tried this restaurant three times. The first two individual times with a friend. And I left both times, not quite satisfied with the food but due to being recommended by many in the neighborhood we live in and the proximity to our house. I thought why not, let me take my family for this one special occasion. Maybe we'll just order different items off the menu. I have to say we were all very disappointed in the service and I lament that I took my family there. We did go during dinner time. However, we seem to have arrived before the rush came through. The waitress was not friendly. Not attentive. In fact she even removed one of the soups from the table because my son was undecided of what he wanted to order when she came to take our order. We never received the ginger salad. Maybe it's not a thing of every day? The first two times I've gone they did serve it. She also forgot many things. (Re-fill drinks, to place two food orders) After serving our food... she just never returned to our table to check in on us. Not even with our check. We had to get her attention after waiting for a while. We eventually all got up and we paid up front. The lady at the front didn't even say thank you when we paid. It was just a bad time from beginning to end. Food was fine but the prices were high. One of the orders we placed was hibachi shrimp. I say it's high- you mostly get grilled onions on your dish. Very disappointing all around unfortunately. I don't see...
Read moreUpdate: when I went and looked at the receipt, they told me they lost my ticket completely which was the problem but some how still knew how much I had put as the tip online and added it to the bill without even telling me…
I eat here all the time and the food is great. My gripe is this is the THIRD time I’ve ordered online through the website for pickup and I’ve shown up and my food was never even made or a ticket created even though I have a confirmation email. Today for example I showed up 40 minutes pasts when it was supposed to be ready as I was getting my wife her dinner first, and I go inside and they know absolutely nothing about my order. Then the girls working the counter just acted oblivious and played it off as it’s nothing and also I STILL had to pay full price for the meal. No manager on schedule nothing to do about it. Won’t...
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