Firehouse Subs Wekiva — Restaurant in Florida

I placed an online order through uber eats for two subs and a bag of chips. At the bottom of the order I specifically told them, no mayo, mustard or onions. And on the other sub, extra mayo and no tomatoes. The store called me to tell me they didnt have the chips I ordered so I had them take that off. Uber delivered quickly. The no mayo sub was slathered in mayo, and had onions. The meat on it looked as if it had been waded into a ball and then thrown onto to the mayo covered bread. The other sub had so much mayo everything kept falling out each bite. I called the store and whoever answered was rude, didn't apologize and told me to get a refund from uber before hanging up. Uber quickly refunded my money This was my first Firehouse experience and it will be my last. I would recommend never going to...

Now I am an advid supporter of firehouse subs. They are probably the best sub next to having a publix sub. But my experice today May 13 is possibly the worst ive ever had. I came in at 11:15 am not even during rush lunch hour. The staff seemed like they are on drugs. its now 12:00 and still no food. Needless to say another lady waited just as long for her food. I cant believe they would hire people that look like they smoke marijuana and take there sweet time making peoples food who have been waiting 45 minutes. Very unprofessional and neglectful. People who have come in after us are getting therr food before us. I will not be returning to this particular locstion due to the staff lack of motivsrion to get people there food in a...

NO MEAT .... I have now eaten at this location 2 separate times. I thought the first time was a fluke with barely any meat at all on a $12 sub. I decided to give it another shot because all my friends talk about how good firehouse subs is. It was the same exact result so i filed a complaint 10 days ago the same day that i ordered for my 2nd time ever. I have also called the complaint number 2 separate times to escalate the issue. I didnt want to make a post on here and give a bad review but, after 10 days of no response i have had enough. This is all bad food service and customer...