Gator's Dockside Melbourne

I wish I can give 0 stars Me, My Brother, and Mom decides to try this place out as we passing by . We was all craving fish and chips so we decided to try 3 different entrees to go. Me I got fish and chips , my mom got half a rack of ribs, and my brother got the pot roast. So we waited about less than 25 minutes. I can say about maybe 18 minutes. So we got our food and we noticed that the portion they gave my mom and brother was small. And my fish and chips was missing the chips part I had another side which was like this friend onion.Mind you we are still in the parking lot at this point so we decided to go back in and get our orders corrected. So the young girl who took our order looked at our food and apologized for the portions. And told us that my chips nd my brother pot roast, and my mom’s barbecue ribs will be done in a couple minutes. So we thought nothing of it and waited patiently because we understood that it was a game tonight and we waited patiently. So a middle age lady with blonde hair comes out and ask for our number ( we thought nothing of it) I just thought she needed to look up our order. So her in the young girl went to the back and then few moments later the middle age lady with blonde hair said our food with be out in a moment so I called her over to ask if she can reheat my fish and chips because by the time everything would come out it would be cold. (At this moment I didn’t know it was a issue at all) Then she accused me and my family of eating the food and told us that she no longer needed our services there anymore and the manner and tone of her voice totally change and I’m not gonna lie I’m in complete shock and I’m so upset because I don’t understand how you can treat a person in that manner who is being cooperative and understanding and being nothing but patient. Rather you feel if we are in the wrong . You shouldn’t treat or talk to a person like that. I’m pretty sure they have cameras outside there establishment I was driving a ford fusion( silver) if they look at the time we got the food and we came back inside . Im highly upset of how they treated me and my family and disappointed . They told me the GM name is Jaymes. I hope I can talk to him soon to express my concerns. I can understand ppl have bad days but I’m just truly upset especially with it being my first time coming there. At the end we did ask for a refund and they gave it back