Hardee’s — Restaurant in Florida

This wasn't our first visit to this location, but until things change here, it will be our last.

This Hardee's is located inside of a small Circle K convenient store, which has never been a problem ever, and has nothing to do with this review, but I mention it for anyone trying to find this location.

Yesterday, my brother and I were picking up some automotive parts from the nearby auto parts store and thought, we haven't had Hardee's in a while, and decided this was the best choice for us. This was around 2:30 in the afternoon, so if there was a lunch rush, they were gone by the time we arrived. A rather cocky, but very helpful young man took our order and he was very helpful with choosing exactly what we both wanted and the choices were good. We stood off to the side just in case anyone else walked up to order. There appeared to only be 3 people working at this time, the young man who took our order, another young man who stood around the entire time chatting with an older woman who actually did nothing the entire time. The young man who took our order, after an extended wait, then went back and prepared our food. The other young man, who was wearing a drive through headset, literally just stood around and didn't do much. He did eventually dump some fries to be served. After another extended wait time, the same young man who took our order, then came from the back and bagged our orders before handing them to us. This whole visit took 30 minutes for us to be walking out with our food. The lady who did nothing the entire time, announced she was leaving about 10 minutes before our food was bagged. We could see the food waiting to be bagged, but until this one young man came back around from the back, we waited. One employee had to do most of the work during our ridiculously long wait. The food was delicious, and our families back home were satisfied with theirs, which we only bought chicken tenders, chicken sandwiches, and chicken wraps, but they were good. Definitely some new management and a staff change are needed for...

Haven't been here in years due to a previous experience with this location. I ordered my food and saw half the order in the window, figuring I'd be getting at least that sandwich soon. I assumed the other half had to be cooked as it was a chicken sandwich. After about 5 or 6 minutes former or current employee arrived and ordered her family food, after they were done catching up and their much larger order was delivered I was told mine would be another 5/6 minutes. After expressing my extreme displeasure the manager stated it would be five minutes (as if that was better) I asked for a refund for the chicken sandwich, and received a full refund (which was nice of them) and received half of my order (the sandwich sitting in the window when i ordered.) I ate about 3 bites of it and couldn't finish it because it was disgusting. Between cold and warm, more closer to cold.

re: I just submitted the details to the website...

My husband who is a wonderful person was treated like garbage by the trash staff that's there Sunday afternoons. Everyday Sunday hed pull up order his three hamburgers for that nights work and 2 cheese burgers for our dinner. Every Sunday the where angry that he had to order 3 hamburger complete attitude, but he insisted on going Everytime. But today, today, the one guy barked at him, the woman came to the window and said "Sunday huh? Every Sunday" she was pissed, then a third guy walked over and gave my husband a dirty look, 19.00 worth of burgers and we were afraid they wiped there ass with it or something so I threw them out. He stopped me from going down there and the phone was left off the hook I'm calling corporate tommorow you, the owner better get rid of that white trash before they ruin you. My husband is a veteran, a good man. I DONT PLAY NICE. I'm putting this all...