Latin Stop Cafe & Bakery — Restaurant in Florida

The first time I came here, the food was great, but the owner made me feel like I was bothering her just by ordering. Then I noticed I was overcharged (menu said $12.99, I paid over $15). At first, I brushed it off because the food was amazing.

I decided to give them another chance and brought my husband this time. More customers for them, right? Big mistake. Once again, we were treated like we were a problem as soon as we started ordering. While she was plating our food, the person doing our lunches disappeared for a good 10 minutes with our plates in hand (my husband only has a 30-minute lunch break).

When the total came out, it was about $33 for two lunch plates (no drinks) clearly listed at $12.99 each on the menu, my husband politely questioned it. The worker didn’t seem to understand, so he asked again. Still nothing, so I tried helping, speaking some spanish and pointing at the menu. Only then did she finally say, “no, no, this is price,” and charged the card. No apology, no acknowledgment. I even told her she should tell her owner to update the menu, loud enough for the owner (who had just walked by) to hear. She just nodded and smiled like nothing was wrong. Honestly, it makes me wonder if those inflated prices are only for certain people. 🤷🏼‍♀️ Sorry, not sorry.

But THEN! the kicker! My order was wrong! I had to drive back. Again. With zero accountability. Same lady when I was in, she tell me me it was “grilled chicken,” as if that’s what I asked for. I explained I wanted the bone-in chicken 🍗. She didn’t understand again, so we walked over to the buffet setup so she could point. She went to the back, pulled out what was messed up (probably threw it in the trash), and handed me my original order in a bag. By the time I got it back, my food was ice cold. The only thing warm was the chicken she had just put in from the warmer.

And the craziest part? She herself had pointed to the bone-in chicken when I ordered, I confirmed “yes, that one,” and I still got grilled chicken with onions.

What really flabbergasts me is the lack of communication. The staff clearly can’t understand or explain anything, and yet the owner — who is clearly capable of speaking English — lets it happen in her tiny restaurant. Meanwhile, no one offers an apology or even a simple acknowledgment. Just nods, smiles, and charges the card. All in all, try at your...

We have eaten the same thing from here each time and I knew I should not have touched our food last night but we were starving and I was right all of us got food poisoning! Been sick since eating it and have been up all night long in the bathroom! Had to cancel everything for today because of it and what really stinks is my daughter has school all day long and she was in the bathroom all night. I will be reporting this to the health dept. Beware ppl for your kids sakes. Really?!?! 1 slice of a potato?? I know the last time I got a bunch of potatoes and I also got plantains this time zero wth both meals are like this! Why charge full price if u don't have...

First the good news. Service was friendly and order came quckly the coffee was outstanding, superior taste and the prices are okay. There were 3 of us..we ordered 3 Cuban sandwiches (NOT PRESSED OR GRILLED) and ate there. Now the bad news: they were not that good, plenty of meat but the bread was horrible and the sandwich was missing that creat Cuban taste maybe missing some decent pickles and good cheese..so i checked the sandwich (SEE PHOTO's) 1-slice of pickle, very poor slice of cheese and hardly any mayo.....and yes I have been to many restaurants with Latin food including Miami. We will give it a second try..only because that darn coffee was so...