Louis Pappas Fresh Greek- University Towncenter, Bradenton — Restaurant in Florida

the food here tastes amazing! The menu needs to be updated though. Under the section of entrées it says that “all entrees come with a choice of….” and then you choose what you want. I ordered the rice bowl entree and the cashier said “that is the only one that doesn’t come with a side choice” i was very disappointed with not only that but the customer service. It was my first time here and I am from NY and wanted to make sure I was reading everything on the menu and asking questions. The cashier did not seem to like me being curious about the menu. I ordered the rice bowl and had asked for pickles to be added and she very rudely said “really? pickles in a rice bowl?” not jokingly either, whilst giving me a dirty look for my choice. the food tastes great and i will definitely be back but the customer service was lacking hard! i understand everyone has bad days but to seem very uninterested with pressing a few buttons on a computer screen and answering 3 questions is outlandish for something as easy as that and getting paid for it! definitely step it up in that area. I am not pleased with feeling like a nuisance for giving someone business.

EDIT: i would like to add that on the counter there was a display for take out menus but there none. I asked the cashier if there were any and without her looking in the back or asking someone else she just said “no”. I would also like to add that the greek “fries” are very delicious but DO NOT expect actual fries like it says, expect potato chips. fries and chips are two different things and although they were delicious it...

The first time I went I gave this place a 5 star rave review! I had the chicken walnut panini, it was hot, toasted just right on the top, flavor was amazing and the service great! Well I went back yesterday with my mother again, it was a complete turn around from the first time, I asked for the walnut chicken panini again, we sat in the same spot, while that was being made I noticed a huge puddle of water nearby on the floor and proceeded to clean it up so my mom or a guest didn’t slip on it, well we sat down and my mom got a ton of water dropped on her head and face, I looked up and the roof or a/c was leaking badly, what I don’t understand is we told all behind the register about it and no one did anything, they did look though and one person said I guess the a/c is leaking, 🤦‍♀️ Anyway, our food finally came, I wish so bad I had taken a pic of it, it was like a greasy grilled cheese sandwich with chicken and tomato, it was not a panini, the chicken salad itself had no flavor and whatever Mayo they used was gross, I took two bites of the crust because I was so hungry, my mom ate her lemon soup and whatever she had, she’s 85, I wont go back, too bad, waste of my money. I gave 2 stars because the lady behind the place where you...

Owners need to read this- You have low ratings and few customers because your pricing is too high, seating is not comfortable or private, and your Greek salads are made with iceberg lettuce. Arrived with my husband on a Sunday evening around 6pm with nary a customer in sight, that was my first red flag. Ordered a Greek salad, spanikopita, and gyro platter plus two fountain drinks and that totaled over $50. Few options for fountain drinks. Hardly any diet or zero sugar options. My salad was humongous and it was as if someone pressed it down onto the plate into the shape of a small hill. Very difficult to eat in a graceful way. To my dismay it was 90% iceberg lettuce (the cheapest lettuce with zero nutritional value). Spanikopita in contrast was such a tiny portion I almost laughed.. In the 45 mins we sat there not a single soul walked through the doors. I was just so disappointed because I really love Greek food and thought this could be a good go to place but no. Everything was mediocre and the room so echoey I felt as though I had to whisper so that I could have a private conversation. Ya'll better make some changes otherwise you will not be in business...