Lucky Goat Coffee — Restaurant in Florida

I visited Lucky Goat on Friday, October 25, 2024, around noon. I ordered a latte and iced coffee, but the cashier rang up a cold brew instead. When I asked about alternatives, he informed me that cold brew was the only iced coffee option at Lucky Goat, though I knew they also offered iced Americanos, so I ordered one instead.

Later, three friends joined me, so I ordered three scones/muffins and asked to have them warmed up. A different employee, a very kind woman, took this order. I mentioned the treats were for my friends who just came in, but when I went to pick them up, they were packed in to-go boxes. I requested plates and forks, and the original cashier, already a bit curt from earlier, told me, 'Next time, tell us it’s for here when you order!' and I said "I did !." The woman overheard, apologized for the mix-up, and admitted it was her mistake, but the cashier didn’t acknowledge the situation or apologize. I'm unsure what had him upset, but it felt unprofessional to bring personal frustrations into a customer interaction. Thankfully, the woman’s kind service balanced out the experience, though the initial encounter left a poor impression...

I absolutely love Lucky Goat Coffee's coffee; however, the seating leaves much to be desired. (This seems to be a theme for LG across town.)

I judge the welcoming nature of a coffee shop based on these three factors: number of electrical outlets, how close the plugs are to the tables, and the lighting.

Not having enough outlets is a strong indicator that whoever designed the layout of the shop does not actually spend much time in a coffee shop. Students, traveling professionals, (or in my case) people who work from home desiring to feel plugged into society for a day use coffee shops as workspace. If there are not enough plugs, people have to play musical seating or potentially intrude on another person.

Still ... they have the best coffee in town, so I'm forgiving their lack of public...

Great coffee, great people, great atmosphere. Love this place. I also really like that it's similar to Cheers - it's a place where everybody knows your name.

Now, technically, they don't know my name, but that's because I go by a different name every time I go there. One day I'm Karl. Then Klaus. Then Tom Hinks (not Hanks). One time I even said that I was "Queen Mary", but I winked at the barista to make sure they knew that wasn't my real name.

Why do I do this? While I can't go into details, let's just say that I played a key role in getting the children's playground at a popular fast food restaurant closed for a week for "maintenance" purposes. To say that I've made some powerful enemies in this town is an understatement.

But beyond this one minor issue, five stars all around...