So I went through the drive thru and gave my order. Probably of no fault to the girl that took my order she unfortunately got my order wrong. I'm guessing because all of the noise in the background. So I paid what I thought would be the correct amount and was asked to pull up to one of the waiting spots and someone would bring my order out to me. After a minute or two my bag was delivered to my car window and I explained to the lady that I was missing my fries. She looked at my receipt and said I never order fries. I told her they are supposed to come with what I ordered. So she went inside and spoke to the manager and came out with one small fry. I asked her where the second one was and she told me the manager would only give me one. She asked me if I wanted to come inside to dispute this with the manager and I said you got to be kidding. You know I've been going to McDonald's for 60 years and have probably spent thousands of dollars during that period of time. Would it have killed them to make this right? One stinking small French fry? There was so much noise when I was giving my order it's no wonder I had to repeat it three times. Geez did they think I was trying to swindle them for a couple free fries? Give me a break the McDonald's corporation could certainly afford a small order of fries especially when it was there mistake. The women said I should have looked at my receipt after I ordered. Cmon how many people do that when they're going through the drive thru. Guess I need to be more...
Read moreNot a fan of Mc D's to begin with but i needed something quick to take the hunger edge off. There were over a dozen cars in the drive thru at 10:15 in the morning so I decided to go inside. Big mistake, huge!!! There were about 6 people ahead of me and then another 5 to 6 behind me but they only had one person working the counter who was a bit older or the chip on her shoulder! They were having trouble with their equipment so I could hear certain things weren't available and she was being very rude to the customers. I mean you go up to order you know what you want and then all the sudden she said that's not available right now nothing I can do about it order something else. Also oh, she was basically yelling at customers very rude that they had to hurry up and make up their mind because she had the long line and each customer was basically to blame for it. Enough long story after she got rude with me and the lady in front of me we both told her off and a very assertive way which I thought her head was going to explode. This employer should definitely not be working there or anywhere else for that matter! This is the worst missed managed fast food restaurant I have ever seen and I hope more people see this review before the attempt to go there and get the Dark Cloud put...
Read moreThey are charging for sugar now? I asked for a large iced coffee with cream and sugar. I noticed that they added on a charge for "liquid sugar". Are you kidding me? When I questioned it, the cashier said I must've asked for liquid sugar and that she would remove the extra charge. I never even heard of such a thing. After getting my coffee, I grabbed the receipt from my previous coffee that was still in my cup holder. Sure enough, they had charged me for it on my previous visit. This is a prime example of how companies slip in extra charges that go unnoticed. C'mon McDonald's, are you really that desperate? Dunkin is right down the street. They don't charge for sugar, they are friendlier there, and they don't try to nickel and dime their customers. They also stir the coffee so it's mixed and I don't have to risk having it leak all over as I shake it to mix it, unlike McDonalds. Liquid sugar. So regular sugar is free, but once liquefied (read-add water to it) it costs extra. I don't patronize businesses with unscrupulous business practices. I later went to another McDonald's across town and they also tried to charge me extra for liquid sugar, even though I specifically asked for SUGAR, not LIQUID SUGAR. Seems like all McDonald restaurants...
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