Panda Express — Restaurant in Florida

I am extremely disappointed with my recent order. If I order through DoorDash, I expect the same quality and service as I would receive in person. Unfortunately, that was far from the case.

I ordered a medium teriyaki chicken, only to receive bland, flavorless protein with ZERO sauce—none on the chicken and none included in the bag. The chicken was full of fat and completely unseasoned, making it inedible. This meal not only failed to meet expectations but also made me lose my appetite entirely.

When customers choose to order delivery, it's often because they are unable to cook or visit in person due to extenuating circumstances. To trust a business to provide a decent meal and receive such carelessness instead is unacceptable. The lack of attention to quality or basic preparation is appalling.

I regret trusting this restaurant to handle my dinner, and I hope management addresses this issue seriously to prevent others from having the same experience.

P.S. Enclosed are pictures of the sauce-less teriyaki chicken, the exceptionally small portion of Beijing Beef, and the exceedingly dry chow mein. I had hoped to at least enjoy the Beijing Beef and feel satisfied, but it fell short, leaving me disappointed and still hungry. I’ll let the pictures speak...

Worst experience ever.We went there on 10/04/20 around 5 pm no body was inside after waiting for 10 minutes we saw the lady kept getting other orders done for drive through and did not even acknowledge us, i asked are you serving inside also or just drive through?and my God that lady was so rude and yelled at us Stated; there is only 2 of us we are so busy you have to wait.How would i know their staffing so short and they are over worked or something atleast have the decency to communicate in a civil do not yell at your customers.Another thing is all the EMPLOYEES ARE TOTALLY UNHYGIENIC AT THIS TIME OF VIRUS SPREAD THEY ARE SERVING FOOD WITHOUT ANY GLOVES AND TOUCHING CUSTOMERS FOOD.When we asked that they put gloves before giving us food she refused and said we sanitized our hand.We did not see her sanitize her hands once.Obviously we decided not to eat there and take our business elsewhere who would risk their life and money at a worst place like this.These people should be ashamed of themselves for hiring such nonprofessional staff i took pictures of their facility and their bare hands preparing food and would report them to...

There has been quite a few times where I would go to this Panda Express and have dealt with the most unprofessional service I could imagine at a fast food restaurant. I had taken my order with THE MANAGER and had asked for 2 orders of an appetizer, took me not only 15 minutes to receive my order with no warning about the estimated time other then the manager telling me “park there for your food.” When I had received my order I seen that I had only received one order of the appetizer and had informed the manager that I had asked for two and her reply was “I only put in one” and walked back inside the restaurant with no return. That is a prime example of horrible customer service skills and should not be tolerated especially when you hold the title “Manager” I would highly recommend some better training or better supervision for the whole team in this restaurant as it very much lacks Professionalism, Customer Service and a...