Rib City - East Lehigh — Restaurant in Florida

Tonight I did not feel like cooking so I checked my bank account to see if real city was in my budget so I decided to go Rib City The location by the hospital I ordered bu phone before I arrived when I arrived I could notice as soon as I walked in. The customer service were very, very poor. Now I have been to many many times and many years living in Lehigh Acres fl Rib City is always known for his beautiful women waitresses and great customer service and great food now tonight. The customer service again was very very poor. I arrived about 8:15 PM and my food was not ready so I paid after I paid. I still was not handed my sweet tea so I said OK I’ll wait till I get my food 20 minutes after I arrive I receive my food and receive a unsweet tea now the guy who served me my tea knew the tea was unsweet because he went and asked the other staff member is this all we have left now instead of saying, we don’t have any more sweet Tea he gave me an unsweet tea, black as tar bottom of the barrel and didn’t even have the decency to say, sir we don’t have any more sweet tea as I was sitting around, observing the atmosphere of the restaurant. There are four people standing behind the counter, walking around, not doing anything. The four people that was on staff tonight, need a serious serious food service, and customer service training first start by wearing name tags To the owner of this rib city location you need a serious serious makeover or you asap. Best advice to you is to go back to the old rib city standards that you were once known for if I was to release this information to Chef Ramsey with the Secret Service, you will get F grade for effort And probably be shut down Please go back to the old rib city standards other than that the food was great as always, but if I was the manager or the owner, I know everyone needs a job in the times that we face today, but I would fire all four people behind the counter, except the cooks because the cooks were only person working not to mention I seen the staff turned away at least $100 extra in revenue for the day so my word of advice again take care of this problem before...

Rib City is a place I visit quite often, and overall, I enjoy the food. The quality is usually very good, but I’d say it’s a bit hit or miss depending on the day. Sometimes the restaurant is bustling with people, and other times it’s relatively quiet. It’s a small, cozy place, so when it’s busy, seating can feel a little tight. However, the food is almost always worth the wait.

During my most recent visit, I ordered the St. Louis ribs, paired with corn and baked beans. The ribs were fantastic—tender, smoky, and seasoned just right. You could tell they were cooked with care and attention. The corn was sweet and cooked to perfection, adding a nice balance to the richness of the ribs. However, the baked beans were a bit of a letdown. They had a slightly off taste that I couldn’t quite put my finger on, but it wasn’t enough to ruin the meal.

What really stood out during this visit was the excellent service. Even though it was a little busy, the staff were friendly, attentive, and made sure we had everything we needed. Our food came out surprisingly quickly, which is always a plus.

Overall, I had a great experience. Rib City is one of those places where the atmosphere, service, and food combine to create an enjoyable dining experience. While there are occasional inconsistencies, the good far outweighs the bad. I would definitely recommend trying it out, especially if you’re a fan of barbecue. For this visit, I’m giving...

This is the epitome of fast food BBQ. Flavorless and dry. Avoid. There are so many better options....like the McRib.

We spent a ton of cash on 12/21 and ordered baby back ribs, brisket, and pulled pork from the East Lehigh location.

The brisket was about an hour from being beef jerky and inedible. The pictures speak volumes. There is nothing one could do to make this better. $20 for the meal, and our dogs wouldn't even eat it.

The babybacks were tasteless and lacked any smoke flavor.

The pulled pork is sauced...literally giving it the only flavor it had.

The sandwiches were ok...according to the others.

Best part of the entire meal was the coleslaw...the mac n cheese was thick, and the pasta cooked in unsalted water.

How one could call this BBQ makes me question their idea of BBQ and the process needed to make decent BBQ.

Flavor has left the state while the BBQ gods are crying after being embarrassed over this horrible waste of a brisket.

Update....

The coconut creme pie...