I’ve had some gift cards saved for about a year now figured I might as well stop through Starbucks on my way home. There wasn’t any customers in the drive through. From the beginning she was pretty rude… got to the window and payed with my gift card, waited a couple minutes for my drink and then I’m told I need to pay for my drink. She said my gift card must not have worked. After another minute or so of me saying I already payed she realized. Any other time I wouldn’t be mad or anything for something like that but after her already being pretty rude I was kinda over it. She had my drink mixed up and supposedly hands me the correct one. I leave the location and start to drink my coffee… not my order. I asked for no ice because I drink my coffee pretty slow and I didn’t want it to be watered down. She filled my cup less than halfway full (pretty understandable) but didn’t give me cold foam or sprinkles that I had asked for. Just overall very...
Read moreHoly mother of Jesus...did a mobile order, got it through the drive thru. Pulled out to get out of the way, and checked my order. They gave me someone else's. Pulled into a parking spot to go inside to get it corrected. Somehow, in the 3 minutes I took to do this, they either threw mine out, or gave it to someone else. The cashier, Luna (sorry, seemed like he was stoned off his *) couldn't figure out how to fix it, so he had to rering it. Said "I prioritized it, so it should be right out"...literally 10 minutes later (lemon loaf, bagel, and egg sandwich - no drinks), he hands me the bagel. I look, no cream cheese. Can't say I'm shocked, at this point. ANOTHER 5+ minutes later, I get the sandwich and ask for cream cheese to go. NEVER again will I go to this location...I'd rather drive to Lockwood and 70... (Obviously, I only gave a star because...
Read moreThis is the second time I’ve came in here to get the same drink that I always get. Both times they have been wrong. First time I went through the drive-through second time I went in. When I went in and it was wrong and I said whip cream And extra caramel drizzle the girls proceeded to tell me it doesn’t come with an iced caramel macchiato ended. I asked for it. I get the same $13 drink every other day. I know what it comes with and what it doesn’t come with otherwise I wouldn’t have asked . Maybe they should slow down and take the order right or read it right because it doesn’t come with cream either I asked for whip cream there was no long line behind me either. That’s $26 worth of aggravation I’ve had at...
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