A little customer service goes a long a way. Pulled up at 4:55 today, an employee abruptly shuts off the “open” sign locks the door and speeds away, she saw us pull into the front parking space of the store. There was still a customer in the store.
My husband and I are looking at each other confused? My husband says I guess they are closing. We look at the sign it says they closed today 11/24 at 5pm and listen I get it people want to get home after a long day.
However, remember you are a neighborhood franchise, and a simple action of opening the door saying “hey guys we’re sorry we are closing up, please be back at x time tomorrow we will be glad to help.” Would have saved a customer who has faithfully buying her ham from you since moving to this area in 2017. Instead I will gladly get my...
Read moreVery disappointed in the portions for the family combination package, on the website states the $120 pack comes with a ham and 4 sides and is good enough for 10-16 people which is definitely a lie this is definitely only good for a family of 4 people, and not to mention I was expecting the food to be hot and ready to eat and expecting yo come with serving spoons like how a normal catering order should come, but nope I picked up the food and all of it was frozen and boxed up as if I was buying it from Walmart, very very disappointed for the price of $120 I could have gotten all the same things at Walmart for $40 if I knew all of it would come as a...
Read moreSouthwest Orlando, FL. A miracle! The Monday before Thanksgiving I got an afternoon call: My husband volunteered us for a Honey Baked Ham for Thanksgiving lol. Thinking there’ll be no hams in Ham Land I got here and was in and out with a half ham, three registers open, no wait!
Be advised the price has gone up! The half hams I was shown were between $113-$119 (I asked for the smaller one).
But in our family Honey Baked Hams are bar none the best holiday ham out there!
The person at the register gave me a $7 discount so color...
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