Wawa — Restaurant in Florida

My boyfriend recently applied for a job at this location, and after being interviewed and hired they said that he will be starting by the third week of October. The store manager has texted him and said he wished to complete pre- hire paperwork, but will not communicate through a phone call, nor answer him back when we leave voicemails or texts. He has stated he was a mere 45 minutes away to complete the hiring process, but never came to the location, nor called or responded to numerous calls or texts on our behalf. A manager that only texts their employees, but doesn't answer their calls, is absurd. We didn't even recieve a text from him explaining the delay. The lack of professionalism is astounding, and I will never allow myself the misfortune of ever setting foot in your locations again, considering your reputation as a good employer, but a failure to deliver. You should be ashamed of your hiring practices, as families such a ours were attracted to your reputable establishment for income, but were left with empty back accounts and no money for food due to your failure to provide a stable and reputable hiring environment. I hope your location manager eats well tonight, considering my boyfriend and I were relying on a paycheck from you by now, considering he would have already started, yet you don't know who you even employ and refuse to answer regardless of continued loyalty as customers. I used to love Wawa, however after seeing how they conduct their hiring practices, I urge all who wish to apply here to not bother. They do not fit our family values and do not treat their employees with respect. We counted on this job that they assured my boyfriend we had, yet they will not return our calls. Meanwhile, we can't even go to the store to get ramen noodles, since we counted on this paycheck this week to eat. Never have I ever seen such inept and inferior hiring practices. Go tell an employee that you appreciate what they do, because that's the only time they will hear it from this company, if they are lucky enough to know when they are able to work while on...

Let me start off by saying I love wawas but this experience was just so obnoxious I think it's kind of ruined it for me Now if I have a choice between going to wawas and another gas station I'm definitely going to pick the other gas station I drive a 2007 Jeep Wrangler and I left the lights on so the battery was dead When I got back into the car my phone was at 2% when I tried to contact roadside assistance so because the battery was dead I was unable to charge it in my car so I walked over to the little seating area I plugged in my phone and I was going to let charge for a minute or two just long enough so I could verify my self on the roadside assistance app and the employee I don't know if he's a manager or not his name is Grant came and loudly rudely and very unprofessionally said Is that your phone and I said yes and I was I said I was only charging it for a minute so I could call roadside assistance He says you're not charging it here and as I tried to explain he interrupted me spoke over me was loud and obnoxious and said that I would not charge it there He definitely does not belong in the customer service field He needs two work someplace where he's all alone and nothing can bother him Well Grant I hope you know that I will never come there again and you are a...

NOT Covid respectful. Allowing customers to cram in the place, on top of one another, maskless. Employees with masks hanging off their nose, around their neck. Employees not properly trained. I had my father with me, he in front paying for our two coffees. I was right behind him, holding mine. He stated he had 2 to the cashier and I'm leaning against the counter right in front of the guy with mine in hand. Once we'd gotten in the car he realized he was only charged for one. If they had been my employees I'd have had a heart attack. Not paying attention, allowing customers to walk out the door with unpaid merchandise. That one coffee quickly adds up when who knows how many others there are, what else they are walking out the door with. A big training issue, that's for sure. Especially considering the foot traffic they have, how hectic it can become when the place is packed (during a pandemic to make another point). A large company such as they are, it's ridiculous to see the training they instill concerning their employees. They are on the front lines and if they aren't strong, it'll take a place down. I'd hate to see their numbers post inventory. Even more serious than that, the opportunity for spreading the virus and the people, their customers, they are...