Wendy's — Restaurant in Florida

went to this Wendy’s for an order and as I’m taking the order, the manager gets on the intercom tells me I have an attitude after I did not have one then I got to the window and the lady refused to take my order for me. this is the worst Wendy’s that is in Naples the manager their name was Tiana who was very verbal and very rude when I got to the window asked for my food she told me she would not give it to me. I asked her why did she go on the intercom and say that when I was talking to a different person and she said that she wanted me to hear her say that so she unmute herself. If a manager is training someone they should not do that and speak to customers that way who are paying money to get service.This place needs to be shut down. You should not be in East Naples with this restaurant. The entire staff needs to be fired except the young lady that took my order. She was very nice but then told me that I could not speak to the manager and then after finding out that was the manager that was rude she needs to be fired. and also told me she doesn’t care about her job, so therefore she should...

Terrible experience!! Food was terrible and the whole ordeal was terrible. When you walk in there is a little area to order from a screen, but no big screen like in most fast food establishments with the menu, with one person to take actual orders if you don't want to use the computers. Also everything is right by the door when you enter the establishment so if more then a cple people it's super croweded. The actual set up for the place was so small and crowded, they did have an outside area and if you dare visit this particular Wendy's I would suggest the outside eating. No cups or lids, had to ask for and the sweet tea was out and when asked about it I was told I cld get it from the fountain machine , not true. Also the buns were definitely old and I don't know what was up with the burgers. Out of 5 of us only 1 liked the food and it made all of us rush to the bathroom as soon as we got home. I used to love Wendy's but this one makes me want to...

After traveling all over the country this has got to be the worst service and worst experience at a Wendy’s. Employees completely ignore you when you walk in and then look at you and laugh. Manager was the most unhelpful person, she sat on her phone the whole time while looking at me as I stood waiting to be acknowledged. They lost our mobile order, then claimed we already picked up, then handed me someone else’s order. They wouldn’t let me cancel the order and then I asked for the manager who continued arguing with me by just repeatedly exclaiming “that’s what I’m sayin’” but wasn’t saying anything. We didn’t get half of things we ordered, as well as no straws for our drinks, no spoons, no dressing for the salad. Don’t waste your time or money stopping here. I gather by the other bad reviews that this wasn’t just an “off night” and I hope that corporate sees this and makes some much...