Wendy's — Restaurant in Florida

The dine in experience at this Wendy's is incredibly disgusting and dirty I don't think they've ever wiped off the touch screen for getting the drinks served even though they had only two customers walk through while we dined in, the employees were not keeping up with the dining room and keeping it clean. It seemed they spent more time on their cell phones than on actually caring about taking care of the customers or cleaning up the dining area.

When I asked for a fruit cup the employees looked at me like I was insane and went and asked about if they had this item even though it was on their menu. Apparently they don't have what their menu states.

The floor and tables were all very dirty, the trash can had no bag, so I glance around and see no other can so I threw away my trash in it, and 10 minutes later this lady very loudly corrects her employee and again loudly says "customers are throwing away trash in the can without a bag in it. I bet they don't do that at their house!" I glance over at the can as the young lady is changing the bag and she glares at me the entire time.

This is a restaurant experience? I get better service at my own house. The meal was over priced and the burger was very thin mystery meat with a...

I literally just walked out of this place and the things I have seen and experienced is absurd. First off I should have walked out from the pungent smell upon entering. It looked surface clean in there though so I figured I would give them a try. Well after ordering and receiving my food I watched whom I believe was the manager drop the whole tray of potatoes on the floor, all of the potatoes were on the floor, and he picked them up and placed them back on the tray and back into the oven. Meanwhile, against my better judgement after seeing that, I decided to eat my food and was ok until I started eating on my sausage and cheese biscuit when I immediately became nauseous. At this point I knew to stop eating it because my body is extremely sensitive to improper cleaning and handling of food. This place is a disgrace. I also searched for their score to be posted but could not find it and I understand why with their unethical practices. Will never...

*update: I returned today 9-8-25 and just want to say I see the improvement, the staff today at lunch time were very friendly, like smiling, greeting everyone, and being an awesome team!! the soda machine in the dining area was missing like all the sodas and flavors though but had my favorite, lime coke. Changed from 2 stars to 4 👍👍

Fries tasted and looked old and overcooked. Nuggets were hard, definitely overcooked. Those are getting thrown away, so I'll enjoy my sandwich and drink, I guess. The people working the drive thru this afternoon @ around 1pm on 4/15 seemed rude. I heard them complain about the customer behind me wanting to place 2 separate orders. Then heard them say they were going to stop taking separate orders and tell the next person they need to come inside if they want to split their order in the drive-thru. 🤔 Made me pull forward to wait for my food with two drinks and no straws and didn't offer napkins...