Southern Maid Donuts — Restaurant in Flower Mound

Highly disappointed. I placed this order last night on Grubhub to be delivered to my husbands job for his team as a thank you. My husband called me on video call so that I could see the order and immediately I could tell items were missing. A dozen of the chocolate donut holes were missing along with a dozen of plain cake donuts (they sent one in a bag). I called the business and the lady said they had only one order today and that they do not use Grubhub only Doordash yet Grubhub is clearly listed when you search their business. I offered to give her the order number which she would not take she said "listen to me, we do not do Gruhub", needless to say I was not able to get any resolution speaking with the lady at the shop so I ended the call. I went to the Grubhub app and they are processing a refund however the donuts would have been better. With the missing items there was not enough to feed the entire team which...

Donuts were very fresh, they actually fill donuts in front of you & your able to select from a fruit filing, Venetian cream or custard which is nice. The donuts did taste good & staff was friendly. I purchased for myself & a few friends who also enjoyed them. Reason for the 4 stars is while they were good & service good I couldn’t see coming back to pay $20/dozen. Don’t get me wrong I would go back & purchase 1 or 2 but just not the quality...

We tried a few local donut shops including the one discussed on Facebook all the time and I have to say Southern Maid Donuts wins hands down. It's unanimous in our family. They have the very best donuts! So fresh and delicious! Lot's of variety. Not only are the donuts great, but the owners are super sweet. It's a pleasure to do business with them. When we are going to get donuts, we don't have to think about where to go! It's Southern...