Ciro's Pizza Café — Restaurant in Folsom

Today, an employee of this pizzeria, at about 7:10 pm, humiliated me in a discriminatory, hateful manner in front of other employees and customers in the hall on the basis of my not very good knowledge of the language or my origin. It was extremely unpleasant and humiliating for me when he angrily parodied me after he found out that he had prepared an order for a different name, although he had asked me many times before, and another employee had seen the name on the phone screen. But since he did not listen to me and believes that he is somehow superior to me, he publicly began to impersonate me and my pronunciation in the most offensive manner. After that, I was forced to leave this place, since I do not speak the language well enough to object to him or do anything. I believe that such behavior of employees working with clients and visitors is unacceptable. I hope appropriate measures will be taken. The employee had curly hair and a cap pulled down almost to his nose, the incident occurred today, April 4, 2025 at...

Ordered 2 large pizzas. One pepperoni one extra cheese. Around $40 each. Great sauce, good cheese, ordinary toppings and crust, it is more the chewy style crust that for me means you leave the edge uneaten because without sauce cheese and topping it doesn’t stand on its own as good. They are terrible at estimating time and not up front about it. I ordered online and they estimated a time it would be ready. I showed up about 5 minutes early as I do. Was told it would be a few minutes. One person was just making a crust and I watched them do that for a bit. Turns out that was my crust and they had just started my pizzas. I wouldn’t know that until 20 minutes later when I inquired again as those new pizzas were just going in the oven and they said it would be a few more minutes. If they had told me the truth the first inquiry I would have left and returned 30 minutes later rather than stand around and wait “a few minutes” that was actual 30. Definitely try another...

No APOLOGIES FOR MAKING ME WAIT !!!! This was my seconds visit , First time I placed an order instore great fast friendly service, Pizza was AMAZING and delicious . therefore we came back but this time I placed my order on the app. I was unable to call my order phone lines no one picked up. I got a message from the app that my order was ready unfortunately when I arrived my order was not ready . I was asked to wait . I had to wait over 20 minutes. disappointed . why did I get an alert that my order is ready when it was NOT???? A young lady came after me to pick up an order for delivery service she was also informed that her order is not ready and was asked to wait . the cashier/order taker offered her a drink while she waits. WHY be selective and be considerate of the customer to wait by offering her a free drink but I was NOT offered the same . NO apologies for making me...