Mountain Mike's Pizza — Restaurant in Folsom

We have been coming here for years because our other favorite place with actually better crust could not get our order right, with a food allergy. This pizza restaurant in at least 7 or 8 years of about once a month of us visiting has never once messed up our order. Never. That is impressive. One of the reasons we keep coming back. Also, the sauce is pretty good whether it's the red or white. We get a 1/2 and 1/2 McKinnley and Snowy Alps. One thing happened a few years ago, they changed their Italian sausage and the new stuff hurt my stomach, so now we just order pizzas and ask them to remove it. But there really is not a better pizza in Folsom, they are polite, but not overly friendly, but I am not there to make friends. The dining room could use a facelift, it's straight outta the late 80's-90's. But all in all, we keep coming back and take our food to go, because no where else in Folsom has impressed us and they put a decent amount of toppings on. Thanks, MM for a lot of good pizzas and filling the need on nights we don't feel like...

I had an unbelievably bad experience here and can’t help but wonder if anyone else has dealt with the same. The pizza is passable, but the restaurant’s conditions are beyond unsanitary. I actually saw cockroaches inside, so just imagine what’s happening in the kitchen where your food is being prepared. If cleanliness matters to you, I strongly suggest looking elsewhere.

To make matters worse, I watched the manager put toppings on my pizza with her bare hands. No gloves, no utensils, just straight from her hands to my food. I was absolutely appalled. I’m fairly certain there are regulations about this, but apparently, they aren’t a priority here.

As if that wasn’t enough, after paying, I noticed an extra 3% charge on my receipt, an automatic tip that I was never informed about. No mention, no heads-up, just silently added to my total. It would have been nice if they had at least let me know beforehand.

Overall, this place is beyond unprofessional and in desperate need of serious changes. If you value your health, I’d strongly advise against...

Had bad experience at this location. Put in a delivery order for medium pizza and wings in which they gave me a 50 minute wait time. After an hour I called to check and was told pizza just came out of oven and was about to be on the way. I'm about 2 miles or less away. An additional 45 minutes went by and I called again and the manager said it was on the way. The 50 minute wait turned into an 1hour and 50min. All the manager said was sorry we're busy. I'll try a different location next time. The pizza itself was good though.

Edit: mountain mikes reached out about my service and apologized. Based upon the customer service afterwords and the pizza quality being good I updated my review from 2...