Coliseum Sports Bar and Grill — Restaurant in Fond du Lac

The food is great!! I have had the 1/2 naked curds, fried pickle chips, southwest rolls (YUM), taco salad, taco wrap, BBQ Mac & cheese and the bacon and ranch chicken wrap. The food is the reason I come back. Hence, the 5 stars.

My experience with the service is not so great. I have ordered pick-up 10+ times now since November 2023, when I moved in right across the street from them. When I pick up my orders, I go to the bar, and the bartender/bartenders assist me. Service is terrible outside of them taking my payment and giving me my food. No greetings, no smiles, and very small talk if they can help it. So usually, this doesn't bother me enough to write a review until this last visit. I have had maybe 2 positive interactions out of all the times I have ordered

8/11/24 after 9 pm Sunday. I call in my order of 1/2 naked curds, fried pickle chips and southwest rolls. I got this virtual gift card that I can only use on Google Pay, so I ask if I can pay over the phone. The lady says no because of policy... I ordered the night before, and whoever took the order did that.* No big deal. It is fine because I can pay in person, so I go to pick up my food and go up to the counter and let them know I was there to pick up my order. It is not busy at all, I need to mention.

Lady with brown curly hair, I did not get a name, took my payment, and gave me my food, and that was it! And what I mean by that was it, no hello, no have a good night, no smile, no interactions what so ever which was odd because I was actually trying to talk to her. I had tried to tell her, and I quote, " The reason I asked over the phone if I could pay over the phone was because I ordered last night, and they took my payment that way." Google pay.. virtual gift cards....COMPLETELY ignored me. She made eye contact. So she gave me my reciept, and as she walked away, i was trying to tell her that i wanted to leave a tip, but because the transaction went through, i was not able to. COMPLETELY ignored again. I didn't know why I was unable to leave a tip, I was kinda asking her. I even said hey I'm asking a question to her and another lady with dark, longer hair, and glasses who, at this point, were more or less in front of me." COMPLETELY ignored me. They did make eye contact. Again, I did not get names. I got a picture of the second lady but won't post here. I was absolutely shocked. The lady with the brown curly hair handed me my order, and I did not say thank you this time as I would normally have.

I am used to being treated not so customer friendly from here, which I should not feel to begin with, but on 8/11/23, it was that bad. I wrote on my receipt that was left on the bar bad service, and they never smile. I'm sure IF they even noticed they had a laugh, but honestly, I wanted to say a lot more. I don't expect a lot for customer service, I'm not one of those. A smile goes a long way, a hi, at the least. But you completely ignored me.

I do want to say thank you to the cooks ( THE FOOD IS GREAT) and the other servers and staff who do not represent the colosseum in the way that I experienced on this particular day.

Unfortunately, I myself will not call in for pick-ups or pick up my orders anymore. I will have my daughter instead, but I can assure you that she won't be as tolerant and patient as myself if she has the same experiences. I hope that this reaches someone who might take action to at least speak about how customer service should be to the employees that may not have the best skills that they so much need in this sort of job!

I tried to be as detailed about my experiences because I do take leaving this review...

This place does not miss!

The truth behind it is Ive walked past this place 1000 times. I was never drawn in because i was told it was a sports bar and the named coliseum.. nothing against the name it just never pulled me in.

5 years after moving to fond du lac and they suddenly popped up on my DoorDash about a month ago. They don’t show up on my girlfriends so I don’t know if I have special privilege or what but I’m sure glad they do.

I’ve traveled all over the US for work and eat out constantly so I feel like I’m confident in my reviews in regards to food and I’ll tell you this…. Don’t pass up this place.

I can’t review the restaurant or the vibe but the food is incredible - even delivery (which is all I know)

Gyro: fresh sliced meat even at 10pm, the onions , tomatoes and sauce all fresh and delicious Wings: hands down the best in fond du lac! We’ve tried multiple sauces and they’re all incredible. Even on delivery they’re always crispy and taste fresh. I can’t imagine how good they would be in the restaurant Mozzarella sticks: they’re frozen and deep fried - still awesome tho - I absolutely love them. The marinara is great - also canned tho - you can taste it. Onion rings - freshly battered I think and so crispy - the zesty sauce is nasty they give with it tho. Definitely Comes out of a plastic tub or squirt bottle. Terrible flavor on the sauce. Pizza is amazing. Nothing more too say there. If you're thinking about trying this place - do it you wont be...

My boyfriend and I visited for a date night since it is halfway between where we both live. The food was very good. We ordered the fried Pickles, I had the Chicken/Bacon mac n cheese and he had the gyro wrap. The food also arrived quickly which is good! However, our waiter Johnny did not seem to want anything to do with us. He checked in a couple times but those interactions were nothing but him practically running by the table. At one point he disappeared all together. We sat waiting for our bill for over an hour. Finally, another waitress who I am assuming was the diversity, equity and inclusion coordinator came by and gave us sympathy water along with our bill. It was stated that our waiter was 'busy' but the restaurant was not the least bit crowded and neither was the bar. I cannot help but think Johnny's lack of service was due to the fact that we are a gay couple. Overall, we had a great meal but the service left much...