The Hoot Nannie — Restaurant in Forest City

I had such high expectations of this place. I had been seeing them pop up on my Facebook feed for days and finally talked my husband into making the 45 minute drive to try it out. We walked in and the place was inviting enough. We put our name in and had a short five minute wait. I was thinking we are off to a good start. The waitress came and took our drink order and told us the specials. We put in for an appetizer of bbq cheese fries. She brought our drinks back and we put in our regular order. This all took about 15 minutes. Not bad. 45 minutes later…. No appetizer yet. We see the table next to us get their food. One of the orders was wrong. It was exactly what my husband had ordered, we exchanged glances. The waitress took it back to the kitchen. Our appetizer finally made its way out and the fries were cool to the touch and soggy in the middle. The bbq was also cool to the touch. I informed a man behind the bar and he immediately asked the kitchen to remake them, however before we could get them our main course had made its way to the table. Now mind you I ordered the special whole rack of ribs and prime rib with a side of macaroni and cheese and okra. I cut into the prime rib expecting mouth watering deliciousness but instead was met with cold meat. Now hear me out. I do believe it could have been delicious had it been hot. Who wants cold meat?? I wasn’t eating a sandwich. I informed the waitress and she offered to microwave it, I said please just remove it from the bill and take it back. She did. So that was disappointing. The ribs were mediocre and very salty however they were extremely tender. The macaroni was pretty good I’ll give them that. I didn’t even receive my okra and actually just thought about that as I am writing this review. All in all it was a total disappointment. I don’t know if they were having an off night in the kitchen or what was happening but for the money we spent I definitely expected better food. Oh well you live and you learn. Hope this review saves someone else...

I was VERY disappointed in this place after being excited and waiting for it to open. We don't have a lot of options in Forest City so when I saw that the Hoot Nannie was opening I knew I wanted to take my husband and two daughters there this past Saturday (3/19/2022). My family doesn't like to try new restaurants, so convincing them to eat here took a lot. We waited until like 2:45 before we arrived so the lunch crowd would be pretty much cleared out. I was right it wasn't crowded so I thought we would get seated right away.... NOPE! The hostess was doing the waitress job cause all the waitress were in a corner talking and the owner was "smooshing" a table of people, I assumed he must know them. He saw us several times waiting but never seated us. After 20 min we finally got seated. It took the waitress another 20 min to take our drink order, by the time she came back with our drinks we made it simple. One daughter ordered tenders with Mac n cheese the other daughter, tenders and fries. The husband and I ordered Cuban sandwiches he got fries I got homemade chips. It took 45 min to get food only after I said we were leaving did the food appear. My daughters fries were ice cold the others mac n cheese was floating in a bowl of grease and the tenders were greasy/slimy. The husbands Cuban was luke warm and my chips had like a pound of salt on them....could not eat but one. When I told the waitress she said sorry nothing she could do. The owner was still talking to the table of people he knew. He heard me get loud about the food and not once did he come over to see what he could do. I WILL NOT be back and I have told several friends and family to not go there, I had such...

This was my first (and last) visit to this business. Upon ordering I requested that baked beans be substituted for fries with a burger that I ordered. The server stated that no substitutions were allowed and that their would be an extra charge for baked beans. I pointed out that a side of baked beans and a side of fries cost the same on the menu, but I accepted the fries anyway even though I do not like fries. I was sitting directly beside the kitchen counter and observed that my food sat on the counter for about 5 minutes until a different server brought it to my table. The burger was tough and dry, the fries were saturated in seasoning. NOT A GOOD MEAL! Before I finished a young man asked me "how was everything"? I expressed my dissatisfaction about not being able to substitute a side. He stated that the would talk to the manager, he came back and tried to pass it off as a misunderstanding. I said that I would like to talk to the manager. She avoided me for about 10 minutes but she saw that I was determined to speak with her. She sat at my table and said that SUBSTITUTIONS WERE ALLOWED and that she would advise the server and that she would adjust my bill. I did not get the "managers" name but she stated that she previously had managed "The Lodge at Lake Lure". I went to the cashier to pay, my bill WAS NOT adjusted, I told the cashier what the manager had said, she then went and spoke with the manager, the cashier came back and said that no adjustment would be made, the cashier also charged me for a drink that was not on the bill. I told the cashier that I or my family would never return to this establishment because their was no honesty and...