I love the BBQ at Soulman's and I have stopped in at the location in Forney on many, many occasions, a family favorite is the Double Barrel Baked Potato with Chopped Beef. Usually it is loaded with butter, sour cream, cheese and Beef. Unhappily today, there was a Manager on duty (not the regular manager that has always been so nice) and my experience has caused me to think seriously about taking my BBQ business elsewhere. The potatoes were smaller than usual, the manager on duty acted as though he were afraid to put any meat in the tray (the portion he served was about 1/2 of what is usually served) and when I asked that my meat be lean and finely chopped he said he could not put it in the grinder without adding fat...??? I'm not sure if he thought I was an idiot or if HE is an idiot, but you can grind meat in a MEAT grinder without the fat... Yes, you do need to run fat through it occasionally to keep it primed and running smoothly...but the fat does NOT have to be in my meat. Not to mention, I've ordered my meat lean and it was put in the grinder every other time I have ordered it before so I'm not sure what his problem was. When I told him they had always put it through the grinder before he looked at me in disbelief. (REALLY???!!*). He finally put my meat in the grinder and then had the nerve to leave the cutting block to go to the kitchen where he then returned with two other guys to stare at me and my order being prepared. At this time my order was still not complete. I had also ordered 1 lb, each of three other meats. It took him a while to get that part of my order started. I got home about 10 min. after I completed my transaction to discover that the potatoes were barely warm also. Since when is the customer not always right, especially when it is I, that will be eating and paying for the food. My bill was over $100.00 which I am more than willing to pay for good food and good service, but tonight I feel that I was Royally screwed. Please note the young ladies working the counter were very sweet and did their job well. The manager that was on duty tonight, August 18, 2018 was the only big problem. There is another BBQ place in town that will probably be getting my next...
Read moreEDIT: Ok, I decided to try this place again. NEVER AGAIN. EVER. This is a very expensive, highly overrated BBQ restaurant.
PROS: Very friendly staff, very clean dining room, the sweet tea.
CONS: The brisket is dry and flavorless, the meat was room temperature and not warm at all-including the hot link, the okra was overcooked, the Texas toast was cold and rubbery and the so-called fried cabbage is NOT fried cabbage and lacks any kind of flavor whatsoever.
OVERVIEW: If you don't mind wasting good money on overpriced and terrible food, this is your place. If you want good food at a reasonable price, this is not it. I would stay as far away from this one as possible. I know they are popular for whatever reason but I'm pretty sure it's more city folks who have never had real Texas BBQ. My recommendation is to go in for the tea and go down the road for a burger. As a matter of fact, Applebee's across the highway has better brisket. That's just sad. Soulman's BBQ got the last $50 from me they will ever get.
The service is great but the food is lacking much flavor, especially for the cost. This was my first visit and I was really looking forward to better food. The restaurant is clean but sadly outdated. Just not a good impression and I probably...
Read moreDrove over from Shreveport Louisiana to antique shop for the day in Forney, Texas. Stopped midpoint to grab a bite to eat. We wanted some good BBQ. We didn’t get good BBQ. We got GREAT BBQ!!! There wasn’t anything bad that we ordered. Their ribs were perfectly smoked; with the perfect pull from the rib bone! Their sliced brisket was on point! Great ring of smoke bark on the outside. But tender and juicy inside! Their smoked sausage was legit as well. Tried both their regular sauce and their Hot BBQ sauce. I couldn’t make up my mind which one I liked best. So I just kept alternating bites dipped in each. Their sides weren’t anything to sneeze at either. Born and raised in the South; I’m a potato salad snob. It has to be just so. My own is hard to beat. Theirs got a big thumbs up from me. They have these hash brown potatoes that were a great side. We will definitely make a point to come back anytime we’re driving through Forney!
Service was great as well! When customer service seems to be going down the drain these days every where you go. They still believe in old fashioned service with a hello and a smile!
5 Stars! 10 out of 10! You won’t be disappointed if you stop by. And tell them that Michelle and Greg...
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