Obee's — Restaurant in Fort Collins

Yesterday, my husband and two children went with me to order sandwiches at Obee's. We always eat there whenever we get time to visit Fort Collins from F.E. Warren Air Force Base. Our order came out quickly, but we noticed the two sandwiches for our children were not made correctly with the toppings we had requested.

I politely went up to the side counter by their soda machine, where an employee came over and said, "Can I help you?" I explained that my two kids' sandwiches were made incorrectly. He stood there staring at me for a few seconds with a short reply, "So what do you want me to do about it?" I said, "I don't know, fix it or give me my money back?" Then, he rudely replied, "What's wrong with them?" I responded with, "The first sandwich was supposed to have ranch and tomatoes and the second sandwich was supposed to have mustard and olives."

He grabbed both sandwiches and rolled his eyes as he turned away from me without another word. I walked back to sit down and explained to my family how unkind he was to me. My husband watched him remake the sandwiches and when he dropped them off he quickly said, "Sorry about that" and walked off. I could only eat my sandwich for a few minutes before I couldn't take it and broke down. I walked out of the restaurant and waited for my family to finish eating while I waited in the car.

We were huge fans of Obee's sandwiches, but I cannot remember a time when I was treated so poorly as a customer. I don't know the employee's name, but he was the one who was standing outside in front of the establishment smoking cigarettes. I get it we all have struggles in life, but I didn't realize that fixing sandwiches that were made incorrectly could be such a hassle for him.

Due to how I was treated, we will not be returning anymore. I wanted to share this experience with customers and management as a caution that this employee was extremely...

Not impressed. I always try to give places the benefit og the doubt, and after reading reviews I decided to eat in instead of order in. The staff was borderline rude, as if every sandwich silently sucked their souls from their bodies while they asked you if you wanted any toppings. I ordered a French Dip, and it tasted like sadness on an 8" toasted wheat bun. The girl asked me what toppings, and I said, banana peppers. She placed 3 banana pepper rings on my sandwich. 3 rings. 3. When i asked for extra, she sighed and rolled her eyes and and asked If I wanted anything else. I said hot sauce, and it was as if I asked her go pick peppers from a garden and make the hot sauce by hand. I barely tasted any on my sandwich. The soup tasted like reduced sodium, fat free progresso. My sister-in-law got a cold cut sandwich and she was happier with hers. I won't say I won't EVER go back again.. like if I'm invited to a friend's birthday and they tell me it's their favorite place on earth and they want to pay for my sandwich, then I would consider it. If you find yourself there, I would recommend a cold cut, and an...

Short version -- This place is great. Get to it.

Ordered a work lunch for about 12 or 13 people at my workplace and it was absolutely amazing. I called it in the day before and was treated with amazing and understanding service from a great staff member who was very kind and attentive.

Food was ready when I showed up 5 minutes early and I was lucky enough to exchange a handshake with the owner, who clearly cares a lot about his craft.

As it turned out, I accidentally forgot to include the order my manager, of all people, sent me. I called Obee's back, explained my blunder, and was greeted with the sandwich immediately when I arrive, and my office is quite literally right down the street from the restaurant. I was also emailed receipts for my company card expense report .

As someone who has to schedule a work lunch once a week, GO TO OBEE's! Just be sure to call a couple days ahead to be considerate...