Pizza Hut — Restaurant in Fort Lauderdale

9/20- Wish there was an option of 0 stars! We USED to be a big fan of this PH but, all of a sudden it has turn to be the most disgusting place to buy. The 1st time I complaint it was to an Indian lady (she called herself the "manager"). JESUS was this lady RUDE and so disgusting to talk to (you represent a company HIGIENE is important)! She don't listens and she screams. I tried to explain to her that PH system was having problems and my order came all wrong. She continue her screaming and try to convince me that they called and no one picked up, again I tried to tell her that no one called and she kept her screaming. She had the nerves to give me a credit for $5 for a $30 something order! Yesterday 9/19 we place an order and it took more than 45 minutes to be delivered, so I called to cancel and a lady called Amnisti (or something like that) SUPER rude as well said ok, no may I help with something else, no apologies NOTHING! I left a message at the corporate office and no one ever returned my message; So what can you expect from the staff? PH what's run with you guys? Do you read the reviews? Now we'll take our business somewhere else even if it's more expensive but, at least we'll have a decent Customer Service which ALL your...

Wouldn't even give it a star but I had to. First half of my order wasn't delivered. Next, I called to correct the order and the "manager" told me that my order didn't exist and I had called the wrong Pizza Hut. Once I explained to her that wasn't the case, she mentioned to put me on hold for more than 20 minutes. Frustrated I hung up and called back. The gentleman that answered was trying to help best he could but ultimately referred me back to the manager who was with another customer. I waited ten minutes more and she came on confused and did not know what to refund me. You can guess what happened next... she put me on hold. Not only is this lady completely incompetent as a manager, the fact that she never once apologized or offered me any level of customer service means I will never be coming back to Pizza Hut. What a waste of time, rude staff, and the pizza wasn't even that good. ...

One of the worst business experiences I’ve ever had. I placed a mobile order through the app, but the order failed to inject into the store system. I immediately called the location and spoke with the General Manager, Chen, who offered no assistance. Even after providing my confirmation number, she refused to fulfill my order and instead referred me to her office—closed on weekends with no option to leave a message.

When I called back requesting that she escalate the matter to the district manager, she declined and instead threatened to call the police. This level of customer service is unacceptable and has severely damaged my view of Pizza Hut as a brand.

I will no longer be choosing Pizza Hut and strongly advise others to avoid this location. They make no effort to resolve issues and demonstrate zero respect for...