New Garden — Restaurant in Fort Thomas

I ordered take out and was told on the phone it would take about 30 minutes. 30 minutes later, I showed up at the restaurant. There were two others waiting for carryout meals. I waited at the front desk for someone to assist me. A woman was there. She did not acknowledge my presence, did not look at me, or ask what I needed. She walked into the kitchen. Then a younger male walked out, looked right at me, never said anything, and walked around the room for a few more minutes, before finally asking if I was picking up an order. Told him what my order consisted of, he returned to the kitchen, came back and said it would be a few more minutes. I sat down. While waiting, only two carry out orders went out, the two people there before I arrived. All the while at least three more people came in to pick up orders made online, the phone was ringing continuously, and she was taking more carry out orders. For each order she took on the phone, she said it would be 30 minutes. I waited for my food for 30 minutes after arriving. I became frustrated and left. They wasted an hour of my time and never got the food out to me. They lied about the wait time. They were rude and inconsiderate. Do...

One of my favorite local asian food restaurants in northern Kentucky, tucked away in Fort Thomas. I've tried over half the menu, and everything I've had has exceeded my expectations. Taste, presentation, and prices are fantastic. I think their sushi is good based on the size of the restaurant and prepared well. I tried to make a list of things I would recommend, and it turned out way too long; everything really tastes great. They make a food pad Thai. Service is excellent; dine-in meals are typically served within 10 minutes, and carryout orders only take about 15-20 minutes. Often the restaurant will throw in freebies on large carryout orders such as 2-liters of soda or soup if you order a lot, which is much appreciated. I like how all meals are served not only with fortune cookies, but also sliced oranges - a nice touch. Decor is nice, and there are a few TV's.

I have never been disappointed with a trip to New Garden. Locally owned and highly...

The good: The portion size for the price and the speed of the service. The bad: The food is not particularly tasty, which is puzzling considering that they seem to be starting with good, fresh ingredients. It's just that they're timid with applying flavoring. From the Hot and Sour Soup to the Mongolian Beef to the Kung Pao Chicken, everything tasted watered down in terms of flavor. We brought home the leftovers (which were ample because of the large portions) and my wife improved their taste simply by using Chinese flavor packets from the local Kroger. It's a shame when pre-packaged flavoring is more intense and interesting than what the local Chinese restaurant is capable of producing. So if you want a lot of relatively flavorless, but inoffensive, food for cheap, check this place out. If you have an urge for tasty Chinese food,...