BB's Indian Kitchen - Fort Wayne — Restaurant in Fort Wayne

First time here. Busy Sunday for the restaurant. I had the House Special Chicken Fry appetizer and the Nut Raisin Naan, with a Mango Lassi. The Lassi was not on the menu that I could see, but I saw someone else with one.

The Naan was definitely the highlight. I would order it again without hesitation.

I was expecting something more from the House Special Chicken Fry. It was well seasoned, but unfortunately I didn't care for whatever it was seasoned with. I didn't get why there were sliced onions on top. There was a slice of lemon on the side too, which at first seemed as misplaced as the onion, but it actually wasn't bad on the chicken. The chicken was a tad better once I got some some yogurt to dip it in. I still wasn't impressed though.

I wish I had not ordered the Mango Lassi. It wasn't cold enough for my liking. I asked a waiter to please put it in the freezer for me for a few minutes and bring it back. He took the drink from me and came back in a few minutes to tell me it had been put in the refrigerator. I repeated, "The freezer." He nodded. But somehow I knew no one was really listening to me. About 20 minutes later, I was finishing up my meal, and I asked about the Lassi. A young lady brought it out to me. I took a sip and told her it just wasn't cold, whereupon she took it upon herself to educate me that lassis are not meant to be served ice cold. She did offer to put some ice cubes in it. I declined because I was about to head home anyway. (I did put it in the freezer for awhile after I got home. I liked it better once it was truly cold).

I had at least three servers during my short time there. It didn't bother me, but I do wonder how they split my tip.

My first server was an older woman (I hate using the word "older," but she was in fact comparatively older than the rest of the waitstaff), who might not have spoken fluent English. She asked me if I "needed more time." I replied. "Maybe not. I see how busy you are. I think I will just go ahead and or...." I couldn't finish my sentence. She began cutting me off (though this was the world's most polite cutting off), saying, "Fine, fine. I will come back."

This woman checked on me at some point in my meal and asked me if I needed a bigger table. (She meant "plate"). I think this was something of a Freudian slip on her part; I am a certifiably fat woman. There have indeed been times I could have used more space. I never saw this woman after that. Maybe she was embarrassed about her slip up.

There was something kind of nerve wracking about this place (even though everyone was polite, and I did like the blue walls). If I do return, I will probably just get my...

Right now, the Google Average shows a 4.8/5, but honestly, I’d give it a 3. We ordered the goat curry and the veggie kurma (korma), and the food was fine—nothing spectacular if you’ve had Indian food before. But what really stood out, unfortunately, was the service. It felt hesitant, disconnected, and just off. It seemed like the staff were second-guessing everything, trying to figure out if I was a difficult customer or just someone asking basic questions. The whole interaction left me feeling like I was the problem when, really, I was just there to enjoy a meal.

There was a heavy, weird energy in the room—like the employees were afraid to mess up and were taking it out on everyone, including each other. You know that vibe where people don’t want to be there but still try to power through with forced politeness? It was like that. Except sometimes the politeness slipped, and what was left felt like passive-aggressiveness mixed with stress and burnout. My Asian wife even asked if I was expecting “Midwestern Friendly” service, and I said, “No, not that—but I was at least hoping for friendly.”

The food, like I said, was alright. It’s probably amazing if you’ve never had Indian food, but if you have, it’s nothing mind-blowing. And honestly, the service brought it down even further. It’s clear the owners have put effort into building a business in the neighborhood, which I respect, but if I were them, I’d be furious seeing how their employees are handling customers. There’s no pride in the work or sense of teamwork, just a palpable tension that ruins the dining experience.

Shout out to the one woman who came around with water and said goodbye when we left—she was the only person who seemed to genuinely care. Unfortunately, she wasn’t our server or hostess. Those roles were filled by people who seemed totally checked out, leaving the impression that no one wanted to be there, and they didn’t really care if we did, either.

If I were the owner and saw this, I’d have some serious words with my staff. A little effort and kindness go a long way, and right now, it feels like even the most basic standard of service is slipping...

I don't give out five stars very often, but BB's Indian Kitchen is unquestionably the best Indian restaurant in Fort Wayne. After all these years Indian cuisine is still my favorite, and BB's reminded me why. The wonderful scents first hit us when we stepped out of the car. BB's specializes in south Indian cuisine so there are several dishes on the menu you might not recognize... and those are what I gravitated to. :) Our party of 8 ordered 7 different dishes and naan (both the butter and the garlic naan). Be aware that the naan is cooked fresh and might take a bit to come to your table, especially if they're as busy as they were the night we went. Across the board all the dishes were very flavorful and well seasoned. My guess is that the spices are very fresh, recently toasted and ground, which makes a huge difference. This also means that almost all of them are going to start out with a little kick. I ordered the Gongura Chicken Curry with a medium heat level. Since it already had a pepper next to it on the menu, medium turned out to be quite spicy! The sauce was dark and rich with spices. My wife ordered the Mugalai Chicken which had a creamy texture and a lot less heat. Both of these were good examples of not-ordinary-Indian dishes, especially the Mugalai which is based on almond paste. Other dishes on the table included Egg Biryani, Saag Paneer, Butter Chicken, and Navratan Kurma. Even a simple rice dish, the Biryani, had an amazing amount of flavor. My least favorite was the Saag Paneer but that's just my palate, nothing against the dish. It's my son-in-law's favorite go-to Indian and he enjoyed it. Definitely cannot wait to get back to BB's and I expect to be one of...