1st visit- I ordered a chai and quiche. I paid and was given a table top number. I took a seat in my quiche was brought out promptly. I decided to enjoy it while waiting for my beverage. The quiche was pretty good a little runny/undercooked. I sat being very patient for about 15 or 20 minutes waiting for my beverage. I noticed somebody that had arrived and sat down after I finished my quiche already had their coffee and figured I must have missed something. I went back up to the counter where I saw my drink sitting. I asked if it could be remade since I did not realize they wouldn't be bringing it to me with my food. They refused and offered that I could buy a new one or they could microwave it.
I accepted the microwaving cuz that's what I would have done at home. When she brought it back I offered the feedback provided here. As a new customer I had no idea that my coffee would not be brought to me with my food since I was handed a table card and not told any different.
The cashier literally shrugged and rolled her eyes and said mmmk.
Unfortunate for a small business to have that kind of customer service. Is it really that difficult inexpensive to remake a coffee for customer service purposes? I was definitely okay with the microwave although it wasn't ideal.
Definitely a fun atmosphere, cute decorations, not worth the...
Read moreI recently visited Firefly Coffee House, and it’s easily one of the best coffee spots around. The atmosphere is warm and inviting, with just the right mix of cozy and eclectic. Whether you’re looking for a quiet place to work, catch up with friends, or just unwind with a great cup of coffee, this place has the perfect vibe.
Their coffee is exceptional, smooth, rich, and clearly made with high quality beans. I ordered a latte with oat milk, and it was perfectly balanced, with a creamy texture and just the right amount of espresso kick. The baristas are friendly and clearly passionate about what they do, taking the time to make sure every drink is just right.
One of my favorite experiences here was on a cold, rainy afternoon. I had been having a long, stressful day, but the moment I walked in, the smell of fresh coffee and the soft hum of conversation instantly put me at ease. I settled into a cozy corner with a hot mocha, and within minutes, I felt like I had hit the reset button on my day.
It’s little moments like these that make Firefly Coffee House such a standout. If you love great coffee and a welcoming space, I highly recommend stopping by. You won’t be...
Read moreI’ve been going to Firefly for years, and it’s my favorite place in town. I hadn’t been going too regularly when my mother was hit head on by a semi. I stopped in on my way to visit her soon afterward and had some tears while waiting for my order. They were so caring and picked up my breakfast for me. After that, I started coming in more regularly, and I am now a part of a weekly coffee group that meets there. The environment is artistic (they show local artists’ work on rotation, and the tables are their own pieces of art), and I love how diverse and accepting everyone is of each other. I particularly love their little side deck area with all the sweet birds and beautiful flowers. It’s like being in a park! It’s just a very happy, comfortable place to be. Of course, the food and drinks are amazing. The food is homemade and so creative with offerings for every diet plan. There isn’t a place in town that can make a chai half as good as them... I’ve tried everything around. I’m completely addicted to their chocolate chai chiller. Their fruit smoothies are wonderful as well, great for when you need a healthy boost. Come check it out. You will not be...
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