Taco Bell — Restaurant in Fort Wayne

10/31/2024 Halloween night, post trick or treating hours. Not extremely busy. Ordered 3 fish tacos, Shrimp/fish combo inc 2 fish, 6 shrimp, fries, 2 hush puppies. TOLD ME OUT OF TARTAR SAUCE. I said, "OK, 'll use coleslaw on tacos". I asked for cocktail sauce for shrimp. Went home 46804. Ate shrimp, hush puppies. NO 2 PC FISH IN COMBO Waffle fries covered over massive crumbs. 3 Fish Tacos good. Called store 6x. No answer. 11/4 when in Waynedale, explained in drive thru...wanted me to come in... I said no can be handled in drive thru w mag. NOT BUSY. Explained to manager at window. Showed pic & bank payment w date $20+ bill. I told her, "if they ran out of fish all they had to do was say so. She said "then you wouldn't have gotten combo"? I said "No". "I just don't want to be lied to". She said,"I don't know what you want me to do". Surprised, she didn't apologize & give me 2 pcs of fish I paid for. She said, "Well, I'm not giving you a free meal", which I didn't expect. She accused me of shouting which I didn't. I said, " I'll report this to corporate then". Manager stated, "This is a privately owned franchise". I left, very disappointed, since favorite place in Waynedale for to go fish. Lousy entitled manager. I will...

This Long John Silver's is located at 6224 Bluffton Road, Fort Wayne, Indiana 46809. When facing the establishment, there is a Taco Bell on the left side. The food at this time was better than I had three years ago. Overall it was less greasy than usual.

The owners and employees here should have more pride and ownership. According to the photos that I have attached to this review, they do not clean anywhere or anytime. By looking at the photos you would think that they were too busy all day serving hungry customers and had no time for regular cleaning. There was virtually no one in the lobby. Based on how much food was in between the seats, I assume that this is not one of their regular chores. I watched an employee with the filthiest shirt I ever saw come out into the lobby and wipe down a table or two. He returned to his station behind the counter without changing his gloves. I went to the counter and asked for extra tartar sauce and it appeared that he had on the same gloves. The lack of cleanliness disturbed me so much that I went back to my car to get my hand sanitizer and sanitized my utensils...

I am truly sad to see where this franchise has gone. I used to remember eating at LJS as a child and LOVING it. Everything from the nautical decor, the pirate hats, basically everything that would later be shoved into a SpongeBob SquarePants episode. Enough of the nostalgic trip down Memory Lane, lets get down to business.

First of all this location can barely get the Taco Bell food right. As for the food, the prices have gone WAY up. With that I expect a certain level of quality. The batter is consistently too salty, The hushpuppies don't have near the onion they used to (probably corp decision.) Went 3/9/14, hushpuppies were GREASY, fries were mush. If you are going to have the franchise, TRY or just drop it.

Unfortunately, this is the ONLY Long John Silver's we have in Fort Wayne, as they closed the last stand alone restaurant, knocked it down and put a Chipotle there. I will have to drive 30 miles to get to one of the other LJS (even if I want to chance that.) I guess Hoosiers don't really care for seafood and will be content with greasy burgers and normal fast...